MGR/AVP, Relationship Manager - Wealth Banking (Southern)

UOB; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a Relationship Manager to manage client relationships, cross-sell banking products, and resolve customer issues with a focus on delivering tailored financial solutions.

The role requires strong communication, high integrity, and the ability to build long-term client partnerships across diverse financial services in Malaysia.

Qualifications

• Experience in the financial services industry, preferably as a personal banker.
• Strong communication and interpersonal skills.
• High degree of integrity and professionalism.

Responsibilities

• Market and promote banking products to potential clients (AUM > 100k) and manage client relationships.
• Analyse customers' financial needs and match with bank offerings to grow opportunities.
• Proactively cross-sell other banking products and services.

Skills

Sales experience

Relationship management

Communication skills

Interpersonal skills

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

As a Relationship Manager, you will be responsible for managing relationships with clients to ensure their satisfaction with UOB’s products and services. You will work closely with the client to understand their needs and provide solutions to meet those needs. Your role will also involve cross‑selling of banking products and services to existing customers. In addition, you will manage customer complaints and resolve issues in a timely manner. This position requires strong communication skills, as well as the ability to build long‑term relationships with clients.

Responsibilities:

Responsible for marketing and promoting a wide range of banking products and services, i.e. unit trusts, insurance, treasury investments, cards, deposits and other retail banking products to potential clients with a starting AUM of > 100k to 499k

Manage key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion

Analyse and match customers’ financial requirements with the bank’s product offerings to best suit their personal investment needs to grow mutually beneficial banking investment opportunities

Proactively cross‑sell other banking products and services

Job Requirements:

Experience in the Financial Services industry, preferably experience as a personal banker

Candidates with any sales experience are encouraged to apply

A high degree of integrity and professionalism, and strong customer relationship management skill

Strong communication and interpersonal skills Dynamic, result driven and self‑motivated

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, colour, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.