MGR/AVP, Relationship Manager - Wealth Banking (Nationwide)

2201 United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd in Malaysia is seeking a Relationship Manager to manage client relationships and ensure satisfaction with UOB's products and services. You will work with clients to understand their needs and provide solutions, while cross-selling banking offerings and handling complaints promptly.

The role requires strong communication, ability to build long-term relationships, and a proactive, sales‑minded attitude.

Qualifications

• Experience in the Financial Services industry, preferably experience as a personal banker.
• Candidates with any sales experience are encouraged to apply.
• A high degree of integrity and professionalism, and strong customer relationship management skill.
• Strong communication and interpersonal skills.
• Dynamic, result driven and self-motivated.

Responsibilities

• Responsible for marketing and promoting a wide range of banking products and services to potential clients with a starting AUM of >100k to 499k.
• Manage key relationships with existing and potential customers and provide sound financial advice.
• Analyse and match customers’ financial requirements with the bank's product offerings to suit their personal investment needs.
• Proactively cross-sell other banking products and services.

Skills

Financial services experience

Sales experience

Integrity and professionalism

Customer relationship skills

Strong communication skills

Job description

Company

2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

As a Relationship Manager, you will be responsible for managing relationships with clients to ensure their satisfaction with UOB’s products and services. You will work closely with the client to understand their needs and provide solutions to meet those needs. Your role will also involve cross-selling of banking products and services to existing customers. In addition, you will manage customer complaints and resolve issues in a timely manner. This position requires strong communication skills, as well as the ability to build long-term relationships with clients.

Location

All branches (KL Main, Seremban, Kepong, Sri Petaling, Pudu, Jln Tengah, Puchong, USJ Taipan, Klang, Bandar Bukit Tinggi, Kulai, Kluang, Kota Laksamana, Malim, Kota Kinabalu, Kuching, Sungai Petani, Lebuh Bishop, Jln Kelawei, Bukit Mertajam)

Responsibilities

• Responsible for marketing and promoting a wide range of banking products and services, i.e. unit trusts, insurance, treasury investments, cards, deposits and other retail banking products to potential clients with a starting AUM of > 100k to 499k
• Manage key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion
• Analyse and match customers’ financial requirements with the bank's product offerings to best suit their personal investment needs to grow mutually beneficial banking investment opportunities
• Proactively cross-sell other banking products and services

Job Requirements

• Experience in the Financial Services industry, preferably experience as a personal banker
• Candidates with any sales experience are encouraged to apply
• A high degree of integrity and professionalism, and strong customer relationship management skill
• Strong communication and interpersonal skills
• Dynamic, result driven and self-motivated

Additional Requirements

Develop, Engage, Execute, Strategise Be a Part of the UOB Family

Equal Opportunity Employer

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Additional Information

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site

UOB Career site