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Onitsuka Tiger Malaysia is seeking a Merchandise Manager to lead allocation, replenishment and stock consolidation across multi‑channel retail. You will analyse seasonal trends, manage normal and peak period allocations, and coordinate with Retail Operations and Logistics to ensure timely product launches.
The role requires 5–7 years in a retail environment, strong Excel skills, and proficiency with ERP systems like CEGID/NetSuite.
Order Fulfilment, Allocation, Replenishment and Consolidation
Review and analyse trends and historical data for seasonal monthly PO orders
Formulate allocation plans for normal and peak trading periods for new launches and best sellers based on store profiles
Ensure all orders are fulfilled in a timely manner to meet launch dates
Prepare weekly replenishments to all sales points at optimum store stock capacity within given timelines
Liaise with retail operations and logistics teams on all deliveries to points of sale
Conduct weekly reviews of sales and stock availability and perform bi-monthly consolidations
Share weekly updates with store teams on upcoming item launches and focus items for the week
Actively participate in monthly retail meetings
Proactively create and review allocation/sales reporting templates to optimize processes and capture/provide accurate data
Conduct quarterly store visits, manage feedback from stores using feedback templates, and share insights with Retail Operations and regional Merchandising teams
Ensure SG assortment plan is updated based on regional model master
Consolidate feedback from Retail Operations team for HQ feedback submissions and pre-PO placements
Manage end-to-end aged stock disposal in collaboration with planning, operations, finance and warehouse teams for past season products
Collaborate with Visual Merchandising and Store Planning & Design teams to initiate and implement changes to merchandise layouts to maximize SKU and space productivity for SG stores
Provide assortment SKU plans for store renovations and new openings
Seasonal Changeover and New Collection Launch
Ensure marketing stocks are fulfilled and launched in a timely manner for Visual Merchandising and store changeovers
Coordinate and inform Retail Operations and Visual Merchandising teams on launch plans
Liaise with Retail Operations team on SKU and stock capacity and initiate stock movements (returns/transfers)
Conduct seasonal product introductions in partnership with retail trainers and prepare training materials
Markdown Operation
Plan and ensure markdown alignment with company markdown policy and ensure POS system reflects approved markdown rates accordingly
Align with Retail Operations team on the percentage of full-priced and markdown merchandise in stores
Allocate markdown stocks to sales points to meet stores' targeted revenue and stock capacity while phasing out stocks from full-price stores
Prepare monthly aging inventory reports by categories and develop aged stock liquidation plans
Stocktake
Plan and participate in stocktakes with Retail Operations team and ensure replenishment to sales points is not disrupted
Liaise with Logistics team on deliveries to sales points during stocktake periods
Liaise with Retail Operations and Finance departments on adjustments in backend and POS systems
E-Commerce/Digital Team
Upload monthly activations and deactivations (if required) to ensure online collections are aligned with stores
Manage product catalogues prior to each new season to ensure information accuracy
Engage and support customer enquiries/requests from 3rd party vendors regarding product availability and product specifications
Provide updates on new launches in monthly meetings
REQUIRED SKILLS & EXPERIENCE
Tertiary education; Diploma in Retail Management is preferred
Minimum 5-7 years of relevant working experience in a multi-channel retail environment, with experience in stock control, merchandising, or stock allocation
Good command of written and spoken English
Passion for fashion
Knowledge of relevant systems and applications such as CEGID/NetSuite is preferred
Highly numerate with strong data analytical skills to identify trends and spot problems
Strong proficiency in Microsoft Excel
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What can I earn as a Merchandise Manager