Merchandising Executive (Product & Operations)

Fiffy Sdn. Bhd.; Johor Bahru; On-site; MYR 36,000 - 58,000; Full time

Job summary

FIFFY is seeking a Merchandising Executive (Product & Operations) in Johor Bahru to coordinate product launches, manage ERP item setup, and oversee PO processes. You will collaborate with design, suppliers and warehouse to ensure accurate product data, timely orders, and smooth deliveries. The role requires detail orientation, multi-tasking, and proficiency in Excel.

Join FIFFY as we continue to expand our top baby products nationwide, supporting operations across Malaysia.

Qualifications

• Diploma or Degree in Business, Supply chain, Merchandising, or related field.
• Minimum 1–2 years working experience in merchandising, purchasing, or retail operations.
• Strong attention to detail and good coordination skills.
• Able to manage multiple tasks and follow through timelines.
• Proficient in Microsoft Excel.

Responsibilities

• Product Launch Coordination: Assist in preparing and executing new product launch announcements.
• ERP & Product Setup: Create and maintain new item codes in the ERP system. Ensure accuracy of product data.
• Purchase Order Management: Prepare and issue Purchase Orders (PO) to suppliers. Verify purchase details.
• Supplier Coordination & Delivery Follow-up: Follow up with suppliers on production status and delivery timelines.
• Documentation & 3-Way Matching: Ensure proper 3-way matching (PO, Delivery Order, Invoice). Verify accuracy before submission.
• Inventory & Stock Management: Handle stock conversion processes in the system and support in product master files and reporting.

Skills

Attention to detail

Coordination skills

Microsoft Excel

Education

Diploma or Degree in Business, Supply chain, Merchandising, or related field

Job description

Merchandising Executive (Product & Operations)

Working hour: 8:00am to 5:45pm (Monday to Friday)

About the role

We are seeking a detail-oriented and proactive Merchandising Executive (Product & Operations) to support end-to-end merchandising operations, including product launch coordination, purchasing processes, and system management. This role plays a critical part in ensuring smooth product launches by coordinating with cross-functional teams (Graphic Design, Suppliers, Warehouse) and maintaining accurate documentation and system records.

What you'll be doing

1. Product Launch Coordination

   Assist in preparing and executing new product launch announcements.

   Coordinate with the Design team to develop product catalogues and marketing materials.

   Ensure all product information (images, specs, pricing) is complete before launch.

2. ERP & Product Setup

   Create and maintain new item codes in the ERP system. Ensure accuracy of product data.

   Update product information in a timely manner for operational use.

3. Purchase Order Management

   Prepare and issue Purchase Orders (PO) to suppliers. Verify purchase details

   Maintain proper documentation for all purchasing activities.

4. Supplier Coordination & Delivery Follow-up

   Follow up with suppliers on production status and delivery timelines.

   Coordinate with warehouse/logistics team to ensure smooth goods receipt.

   Resolve delays or discrepancies with suppliers proactively.

5. Documentation & 3-Way Matching

   Ensure proper 3-way matching (PO, Delivery Order, Invoice). Verify accuracy before submission.

   Maintain organized records for audit and internal tracking.

6. Inventory & Stock Management

   Handle stock conversion processes in the system where required.

   Support in managing product master files and documentation.

   Assist in preparing reports, product sheets, and internal documentation.

   Support cross-department coordination.

   Participate in ad-hoc merchandising projects and improvements.

What we're looking for

Diploma or Degree in Business, Supply chain, Merchandising, or related field.

Minimum 1–2 years working experience in merchandising, purchasing, or retail operations.

Strong attention to detail and good coordination skills.

Able to manage multiple tasks and follow through timelines.

Proficient in Microsoft Excel.

FIFFY products are among the top 3 best-selling baby products in Malaysia, widely available nationwide. From humble beginnings in the late 1980s with over 600 outlets and counters across Malaysia, FIFFY has evolved to operate 17 boutiques in both East and West Malaysia.

At FIFFY, we prioritize the health and happiness of babies and mothers. Our dedication to providing affordable yet high-quality products has earned us the trust of parents nationwide. FIFFY is the preferred choice for parents seeking products that prioritize baby health and maternal bliss.

FIFFY products are among the top 3 best-selling baby products in Malaysia, widely available nationwide. From humble beginnings in the late 1980s with over 600 outlets and counters across Malaysia, FIFFY has evolved to operate 17 boutiques in both East and West Malaysia.

At FIFFY, we prioritize the health and happiness of babies and mothers. Our dedication to providing affordable yet high-quality products has earned us the trust of parents nationwide. FIFFY is the preferred choice for parents seeking products that prioritize baby health and maternal bliss.

What can I earn as a Merchandising Executive