Merchandising Assistant

Sunway Multicare Pharmacy; Puchong; Presencial; MYR 28.000 - 45.000; Jornada completa

Descripción de la vacante

Sunway Multicare Pharmacy is seeking a Visual Merchandiser to support store presentation, new openings, and promotional displays across retail outlets in Malaysia. You will coach staff on product placement and ensure adherence to VM guidelines while traveling to various stores.

The role requires 2+ years in merchandising or FMCG, with strong display eye, communication skills, and a willingness to travel, including nights and weekends. A vehicle is preferred.

Formación

• Minimum 2 years in merchandising or retail/FMCG.
• Strong eye for product display and store presentation.
• Good communication and relationships with retail partners.
• Willing to travel and work flexible hours including nights/weekends.

Responsabilidades

• Assist VM team in new store openings, refits and remerchandising to align with standards.
• Ensure in-stock positioning and merchandise display meet VM guidelines.
• Support marketing with promotional displays, signage and POS materials in outlets.
• Set up promotional displays, gondolas and secondary placements for stores and events.
• Train staff on product display guidelines and coaching to improve visibility at POS.
• Visit assigned stores to monitor merchandising standards, stock availability and presentation.
• Follow up merchandising issues and implement corrective actions within required timelines.
• Coordinate with VM, Store Ops, Warehouse, Purchasing and Marketing to ensure smooth operations.
• Provide regular feedback on store conditions and stock issues to VM and Marketing.
• Perform other duties as assigned by Management, including travel when required.

Conocimientos

Observation skills

Merchandising

Communication

Interpersonal skills

Independence

Own vehicle

Travel readiness

Educación

SPM or Diploma or equivalent

Descripción del empleo

This role is responsible for supporting visual merchandising and store presentation across retail outlets, including new store setups, promotional displays, merchandising training, and store visits, to ensure consistent VM standards, effective product visibility, and sales opportunities.

Key Responsibilities:

Assist the Visual Merchandising (VM) team in the overall process of new store openings, store refits, and remerchandising by ensuring in-stock positioning, merchandise display, store presentation, and staff product knowledge are aligned with the Company’s standards and VM guidelines.

Support marketing to ensure promotional products, POSMs displays (Price Tag), signage and merchandising materials are properly prepared, arranged and maintained in the outlets as per VM guidelines.

Provide VM support to set up promotional displays, gondolas and secondary placements for stores, company events, and promotional activities when required.

Assist in setting up new stores to ensure VM standards, product display, and store presentation are achieved before opening.

Conduct training on product display guidelines, provide job coaching to outlets to ensure visibility of products at point-of-sale as and when is required.

Conduct regular visits to assigned retail stores to monitor merchandising standards & conditions, product presentation and stock availability. Ensure all assigned stores comply with the Company's merchandising standards, promotional requirements and operational instructions.

Follow up on merchandising issues and ensure corrective actions are implemented within the required timeframe.

Coordinate/liaise with VM, Store Operations, Warehouse, Purchasing, Marketing and other relevant departments to ensure smooth merchandising operations.

Provide regular feedback to VM and Marketing on store conditions, product performance, stock issues and merchandising activities.

Perform any other duties and responsibilities assigned by Management from time to time.

Job Requirements:

Minimum SPM, Diploma, or equivalent.

Minimum 2 years of working experience in a merchandising or retail/FMCG industry.

Strong observation and execution skills with a good eye for product display and merchandising.

Good communication and interpersonal skills, with the ability to build strong relationships with retail partners.

Proactive, responsible, and results-oriented, with the ability to work independently and collaboratively in a team environment.

Possess own vehicle and be willing to travel for work-related purposes.

Comfortable with frequent travel and visiting retail outlets within the assigned territory.

Willing to travel outstation and carry out night duties including weekends.