Merchandiser

OXYBENEFITS HEALTH SDN BHD; Kuala Lumpur; On-site; MYR 27,000 - 38,000; Full time

Job summary

OXYBENEFITS HEALTH SDN BHD is seeking a proactive Merchandiser to bring our brand to life across our retail network in Malaysia. You will ensure products are well-stocked, highly visible, and presented according to brand guidelines while engaging shoppers to support sales.

In this field-based role, you’ll work closely with store teams to optimize shelf layouts, execute compelling displays, and drive conversion through hands-on in-store activities and regular store visits.

Qualifications

• Experience in merchandising, retail, promoter, sales, or trade marketing is advantageous.
• Strong communication and interpersonal skills.
• Comfortable in a field-based role and traveling between stores.
• Hands-on, proactive, and comfortable engaging directly with shoppers.
• Attention to detail in product presentation and execution.
• Sales driven with ability to spot opportunities and take action.

Responsibilities

• Execute planograms and displays according to brand guidelines.
• Set up end-caps, feature bays, and secondary displays to maximise visibility.
• Visit stores regularly to ensure 100% monthly coverage and stock checks.
• Monitor stock levels and coordinate with sales for re-orders and expiry management.
• Engage shoppers on floor and demonstrate products to drive sales.
• Track weekly incremental sales from selling sessions.

Skills

Merchandising

Retail sales

Promoter experience

Visual merchandising

Customer engagement

Job description

As a Merchandiser, you’ll play a key role in bringing our brand to life across our retail stores. You’ll be responsible for ensuring our products are well-stocked, highly visible, and presented according to brand standards while also getting hands‑on with shoppers to support sales and drive conversion.

This is a field-based, hands‑on role where you’ll work closely with store teams and our sales team to improve shelf visibility, execute impactful displays, and create a strong in‑store shopping experience.

What You’ll Do

Drive In-Store Visibility

Execute planograms, product displays, and visual merchandising according to brand guidelines.

Set up and maintain end‑caps, feature bays, and secondary displays to maximise product visibility.

Identify opportunities to improve product placement and secure additional display space.

Own Store Visits & Execution

Visit assigned stores regularly and ensure 100% monthly coverage.

Check product availability, shelf facings, pricing, POSM condition, and competitor activity.

Capture store insights and photos, identify gaps, and follow through on corrective actions.

Keep Shelves Healthy & Stocked

Monitor stock levels and minimise out‑of‑stock situations.

Work closely with the sales team on re-orders, stock rotation, and expiry management.

Manage POSM inventory, including deliveries, returns, and write‑offs.

Build Strong Store Relationships

Work closely with store managers and in‑store teams to ensure effective POSM placement.

Negotiate for better shelf positioning and additional display opportunities.

Ensure trade marketing materials are properly deployed, maintained, and visible.

Provide on‑floor sales support across assigned stores with at least 6 selling sessions per week.

Engage with shoppers, introduce and demonstrate products, and answer product‑related questions.

Help turn great product visibility into actual sales by creating a positive customer experience.

Track weekly incremental sales generated through your selling sessions.

What We’re Looking For

Experience in Merchandising, Retail, Promoter, Sales, or Trade Marketing is an advantage.

Strong communication and interpersonal skills.

Comfortable working in a field‑based role and travelling between stores.

Hands‑on, proactive, and comfortable engaging directly with shoppers.

Strong attention to detail, especially when it comes to product presentation and execution.

Sales driven with the ability to spot opportunities and take action.