Membership Relations & Programs Manager

Private Advertiser; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Private Advertiser in Malaysia seeks an Assistant Manager / Senior Executive to manage relationships with government bodies, clients, and members while overseeing day-to-day membership operations. Strong interpersonal and organizational skills are essential to support the association's mission in advancing the HVAC&R industry in Malaysia.

The role requires handling inquiries, renewals, events, training programmes, and communications with stakeholders, along with budgeting and logistics support.

Qualifications

• Diploma/Degree in Business, Communications, or related field.
• 3-5 years' experience, preferably in an association, NGO, or client-facing role.
• Strong communication and interpersonal skills.
• Good command of English and Bahasa Malaysia; Mandarin an advantage.
• Proficient in MS Office.
• Independent and able to multitask.

Responsibilities

• Liaise with government agencies, clients, associates, and partner associations.
• Handle member inquiries, applications, renewals, and database management.
• Plan and coordinate membership activities and events.
• Support training programmes, seminars, and exhibitions.
• Prepare meeting minutes, reports, and official correspondence.
• Assist with newsletters, announcements, and social media updates.
• Support budgeting and logistics for events and activities.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Education

Diploma/Degree in Business or Communications

Tools

MS Office

Job description

Private Advertiser in Malaysia seeks an Assistant Manager / Senior Executive to manage relationships with government bodies, clients, and members while overseeing day-to-day membership operations. Strong interpersonal and organizational skills are essential to support the association's mission in advancing the HVAC&R industry in Malaysia.

The role requires handling inquiries, renewals, events, training programmes, and communications with stakeholders, along with budgeting and logistics support.