Membership Growth Coach — Commission, Training & Wellness Perks

Peak Physique; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Health and medical benefits

Access to Peak Fitness clubs

On-the-job training

Career progression

Performance-based commission

Job summary

Peak Fitness is hiring for a Sales & Service Consultant at our KL/ PJ/ Penang clubs. You will conduct membership consultations, introduce customers to our packages, and serve as the welcoming contact at front-of-house. A friendly, engaging personality and sales flair help you deliver top-tier service and drive retention.

You’ll identify member needs, suggest suitable classes or services, and handle appointments with a team-focused approach in a fast-paced, rewarding environment.

Qualifications

• Friendly, engaging personality and excellent communication skills.
• Sales flair with ability to understand and meet customer needs.
• Strong organizational skills and adaptability in a fast-paced environment.

Responsibilities

• Conduct membership consultations and introduce customers to our packages.
• Execute front-of-house operations - serving as a welcoming, knowledgeable point of contact.
• Deliver top-tier customer service that fosters trust and retention.
• Identify member needs and suggest relevant services or class options.
• Assist with administrative tasks like appointment setting and follow-up.
• Collaborate with team to hit sales targets and elevate member satisfaction.

Skills

Communication

Sales skills

Customer service

Organizational skills

Adaptability

Enthusiasm for fitness

Job description

Peak Fitness is hiring for a Sales & Service Consultant at our KL/ PJ/ Penang clubs. You will conduct membership consultations, introduce customers to our packages, and serve as the welcoming contact at front-of-house. A friendly, engaging personality and sales flair help you deliver top-tier service and drive retention.

You’ll identify member needs, suggest suitable classes or services, and handle appointments with a team-focused approach in a fast-paced, rewarding environment.