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OCBC Group in Malaysia is seeking a professional to support the processing and settlement of Global Market products, including FXMM, Derivatives, Securities, and OTC deals. The role requires ensuring timely and accurate settlements and strong controls.
You will handle stakeholder queries, identify process improvements, participate in testing and system implementations, and support cross-functional teams in launching new products from an operations perspective.
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
Customer Service Liaise and work closely with relevant stakeholders to ensure SLA/SLI requirements are met and that daily operational issues are promptly resolved.
Quality Initiatives Identify areas to improve processes and straight through processing (STP) opportunities to continue to deliver improved processes with consistent quality. Maintain high-quality work standards by ensuring zero defects and minimizing rework.
Degree or equivalent - Possess at least 2 years of relevant experience, preferably with exposure to Treasury products.
Fresh graduates with strong interest and willingness to learn are also welcome to apply.
Proficient in the use of Microsoft Office applications, particularly with good Excel skills.
Ability to work in a fast-paced environment with good time management, independently and under pressure and able to handle extreme stress.
Ability to handle complications and manage complicated situations effectively.
Self-motivated and able to work as a team.
Possess positive attitude and willingness to learn.
Innovative mindset and constantly on the lookout to improve efficiency.
Let's build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody's and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.