Marine & Credit Insurance Claims, Executive

MSIG Insurance Bhd; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Job summary

MSIG Insurance Bhd is hiring a Marine & Credit Insurance Claims Executive (Full-Time) to oversee and process claims, ensuring high-quality settlements and adherence to service standards.

The role involves monitoring outstanding claims, negotiating with clients and intermediaries, and collaborating with departments to improve claims handling and reporting. Degree in Insurance and 1–2 years marine claims experience are preferred; fresh graduates are encouraged to apply.

Qualifications

• Degree in Insurance or related professional qualifications.
• 1–2 years marine claims handling experience preferred; fresh graduates invited.
• Basic Marine Insurance knowledge and INCOTERMS understanding.

Responsibilities

• Oversee and process claims for effectiveness of claims management and high-quality settlement per standards.
• Monitor status of outstanding claims and review for quality settlements.
• Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims.
• Provide feedback to marketing on issues in claims handling.
• Update claims data and prepare monthly statistics and reports for monitoring loss ratio and claims trend.
• Oversee Co-insurance & Reinsurance claims processing and recoveries with HOD/Managers.
• Process Subrogation recoveries claims.
• Assist in department's administrative systems and processes for sound operations and continuous improvements.

Skills

Marine insurance

Education

Degree in Insurance

Job description

Marine & Credit Insurance Claims, Executive

Full-Time

• Oversees and process claims for effectiveness of the claims management in ensuring high quality claims services as per the agreed company services standards.


• Monitor status of outstanding claims and review them for quality claims settlement.


• Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.


• Provide feedback to marketing department on specific important issues on claims handling.


• Update claims data and record and prepare monthly statistics and report for effective monitoring of loss ratio and claims trend.


• Oversee, supervise and process Co-insurance & Reinsurance claims processing, recoveries (bad debt collection) with the HOD/Managers.


• Process Subrogation recoveries claims.


• Assist in department's administrative systems, procedures and work processes for sound operations and continuous improvements.

Job requirement

• Degree Holder, preferably with professional insurance qualifications.


• Minimum 1-2 years of related marine claims handling experience. However, fresh graduated are encouraged to apply.


• Basic Marine Insurance and Claims knowledge and understanding include INCOTERMS.