Manufacturing Operations Supply Project Manager

Cisco; Bayan Lepas; On-site; MYR 180,000 - 260,000; Full time

Job summary

Cisco is seeking a Manufacturing Operations Supply Project Manager in Penang to oversee end-to-end PCBA supply operations with contract manufacturers. You will drive material shortage management, CTB readiness, and on-time delivery to direct fulfilment sites while engaging with CM, Inventory, PPF, GHub, and CSP teams to optimize capacity and inventory.

The role emphasizes CM engagement, ECO management, and a data-driven approach to meet global demand and KPIs, with collaboration across global

Qualifications

• 8–10 years of experience in Materials Management.
• Working knowledge of planning/ERP systems such as Kinaxis, SAP, Oracle.
• Strong CM management skills with demonstrated collaboration.
• Excellent problem solving and analytical abilities with attention to detail.
• Effective communication across global stakeholders.

Responsibilities

• Oversee end-to-end PCBA supply operations with Contract Manufacturers.
• Drive material shortage management, CTB readiness, and on-time delivery to direct fulfilment sites.
• Manage quarterly build plans and CM performance against key metrics.
• Collaborate across CM, Inventory, PPF, CSP, and GHub to balance capacity and optimize inventory.
• Lead ECO management, product transfers, and CM audits to ensure supply continuity.

Skills

Materials management

Planning knowledge

Problem solving

Communication & collaboration

Attention to detail

Tools

Kinaxis

SAP

Oracle

Job description

Meet the Team

Join our team as a Manufacturing Operations Supply Project Manager, responsible for overseeing end-to-end PCBA supply operations with Contract Manufacturers. The selected candidate will assume full ownership in driving PCBA supply continuity to meet global demand while achieving organizational goals and KPIs. This role is ideal for professionals with extensive experience in materials management and Contract Manufacturer engagement; knowledge of production planning will be an added advantage. Within our team, we foster a culture of collaboration, open communication, and continuous learning — empowering every member to succeed and grow professionally.

Your Impact

This position is accountable for managing all supply operations deliverables to ensure alignment with organizational goals. The scope of responsibilities spans end-to-end material management, including material shortage management, clear-to-build readiness, PCBA supply commits and accuracy, and on-time PCBA delivery to direct fulfilment sites. Additional responsibilities include inventory management, excess and obsolete control, engineering change management, Non-Material Spend (NMS) oversight, product transfers, contract manufacturer audits, and other related operational activities.

• Material pipeline management: Ensure CM pipelines material per Cisco demand at component lead time.
• Clear-to-build oversight: Manage CTB process with CM, maintaining visibility on material readiness and critical components gating CTB.
• Quarterly build plan: Accountable for achieving quarterly build targets across assigned product families.
• Execution excellence: Drive flawless execution and timely due diligence by CM in material management.
• Escalation and allocation: Escalate gating components with CSP/GSM after CM due diligence; collaborate with PPF and CSP for allocation in cases of global shortages.
• SCR Commit: Drive CM commit to Cisco demand, ensuring maximized CTB in their commits.
• CM Performance management: Drive CM performance against key metrics (SCR Coverage, SCR Accuracy, Build Target Coverage, OTC, Delivery to CT2R, Inventory Commit).
• Capacity management: Collaborate with CM and cross-functional teams to right-size capacity and maintain utilization below thresholds, ensuring flexibility for demand upside per contractual terms.
• Inventory optimization: Collaborate with CM, Inventory Team, PPF, GHub, and CSP/GSM teams to optimize inventory and support Cisco initiatives.
• Excess material management: Address excess material caused by demand reductions, engineering change, product EOL, or other factors by working with CM, PPF, Inventory Team, Service Depot Team to site balance, buybacks, re-ID/re-program, scrap, etc.
• Engineering change management: Drive ECO management with CM, ensure proper LECO implementation scheduling, ensure supply continuity and smooth transitions between old and new parts without line down/excess surprises.
• Product transfer support: Drive material for product qualification, manage qualification builds, manage mass production ramp, manage PO swap and excess material transfers.
• Lead time and build priorities: Partner with PPF team to support product lead time goals, build targets, and build priorities.
• Cost management: Manage E&O disposition, BAAO setup, NMS, PPV, OT cost.
• NPI transition: Ensure smooth transition from NPI to sustaining.
• Central initiatives: Collaborate with central material organization to deploy or adopt new tools/processes.
• CM audit: Participate in annual business operations audit at the CM; covering BOM, Planning, Procurement, Inventory Management and Warehousing.

Minimum Qualifications

• Minimum 8–10 years of experience in Materials Management
• Working knowledge with planning/ERP systems, including Kinaxis, SAP, Oracle, or equivalent platforms
• Strong Contract Manufacturer (CM) management skills, with proven ability to drive performance and collaboration
• Excellent problem solving and analytical skills, with strong attention to detail
• Effective communication and collaboration skills, with the ability to engage stakeholders across global regions

Preferred Qualifications

• Self-driven and independent
• Material Planning knowledge
• Production Planning knowledge
• High standards of data integrity
• Strong follow-up skills

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.