Mandarin Translator | Work from home

TP; Malaysia; Remote; MYR 33,000 - 67,000; Full time

Job summary

TP is seeking a Mandarin-English interpreter to provide accurate and professional interpretation between customers and relevant parties. You will interpret conversations clearly, maintain fidelity of meaning and tone, and use appropriate industry terminology in various sectors.

This is a remote, permanent night-shift role requiring fluency in Mandarin and strong communication skills. Working hours consist of a 5-day week with 9-hour shifts (8 hours online, 1-hour break).

Qualifications

• Must be able to speak, read, and write Mandarin fluently.
• Strong communication and active listening skills.
• Excellent attention to detail and accuracy.
• Comfortable working independently in a remote environment.
• Must be willing and able to work permanent night shifts.

Responsibilities

• Provide accurate and professional Mandarin-English interpretation between customers and relevant parties.
• Interpret conversations clearly while maintaining original meaning, tone, and context.
• Use appropriate industry terminology and understand common industry procedures and practices.

Skills

Mandarin fluency

Communication skills

Attention to detail

Remote work

Night shift readiness

Job description

• Provide accurate and professional Mandarin English interpretation between customers and relevant parties.
• Interpret conversations clearly while maintaining the original meaning, tone, and context.
• The Mandarin interpreter will use appropriate industry terminology and understands common industry procedures and practices.
• The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
• Listen attentively and communicate information accurately in both Mandarin and English.
• Handle sensitive or confidential information professionally.
• Maintain a high standard of communication and service quality.
• Follow all company procedures, policies, and performance requirements.
• Ensure a professional and distraction-free environment while working from home.

Working Hours

• 5-day work week
• 9-hour shift: 8 hours login + 1-hour break
• Permanent night shift
• No shift selection – candidates must be flexible with the assigned night shift schedule.

Requirements

• Must be able to speak, read, and write Mandarin fluently
• Strong communication and active listening skills
• Excellent attention to detail and accuracy
• Comfortable working independently in a remote environment
• Must be willing and able to work permanent night shifts

WFH Requirements

Candidates must have:

• private room or dedicated workspace
• A quiet and professional working environment
• No sharing of the workspace with others during working hours
• Stable and reliable internet connection
• Suitable equipment and environment to support remote work
• Ability to comply with the company's WFH / 360° workspace audit requirements

Important

Candidates must be able to commit to a 100% permanent night-shift schedule and meet all Work From Home compliance requirements.