Mandarin-Speaking Reservations App Specialist

CB Talents SP; Sandakan; On-site; MYR 27,900 - 44,640; Full time

Job summary

CB Talents SP is seeking an ABB Reservation App Specialist (Mandarin Speaker) in Malaysia. The role focuses on monitoring the reservation system, providing Mandarin-language user support, and managing bookings.

Ideal candidates have a Bachelor's degree, strong communication and problem-solving skills, and experience with reservation systems or customer service. Fresh graduates are welcome to apply in Malaysia.

Qualifications

• Fluent in Mandarin and English (spoken & written).
• Bachelor degree in any field; fresh graduates welcome.
• Experience in app support, reservation systems, or customer service.
• Strong communication and problem-solving skills.

Responsibilities

• Monitor and maintain the reservation system performance.
• Provide user support and handle inquiries in Mandarin.
• Manage bookings, schedules, and resolve conflicts.
• Maintain data accuracy and generate basic reports.
• Coordinate with IT and other teams for system improvements.

Skills

Mandarin language proficiency

English language proficiency

Strong communication skills

Problem-solving skills

Experience in app support/reservation

Education

Bachelor's degree

Tools

Reservation systems

Customer service platforms

Job description

CB Talents SP is seeking an ABB Reservation App Specialist (Mandarin Speaker) in Malaysia. The role focuses on monitoring the reservation system, providing Mandarin-language user support, and managing bookings.

Ideal candidates have a Bachelor's degree, strong communication and problem-solving skills, and experience with reservation systems or customer service. Fresh graduates are welcome to apply in Malaysia.