Mandarin-Speaking Reservation App Specialist — Malaysia

CB Talents SP; Malacca City; On-site; MYR 55,800 - 89,280; Full time

Job summary

ABB in Malaysia is seeking an Reservation App Specialist (Mandarin Speaker) to monitor and support our reservation system. The role requires fluent Mandarin and English, a bachelor's degree, and fresh graduates are welcome.

You will handle user inquiries in Mandarin, manage bookings and schedules, maintain data accuracy, and coordinate with IT and other teams for improvements. Prior experience in app support or customer service is a plus.

Qualifications

• Fluent in Mandarin and English (spoken & written).
• Bachelor degree in any field. Fresh graduates welcome.
• Experience in app support, reservation systems, or customer service.
• Strong communication and problem-solving skills.

Responsibilities

• Monitor and maintain the reservation system performance.
• Provide user support and handle inquiries in Mandarin.
• Manage bookings, schedules, and resolve conflicts.
• Maintain data accuracy and generate basic reports.
• Coordinate with IT and other teams for system improvements.

Skills

Mandarin

English

App support

Customer service

Problem solving

Communication

Education

Bachelor's degree

Job description

ABB in Malaysia is seeking an Reservation App Specialist (Mandarin Speaker) to monitor and support our reservation system. The role requires fluent Mandarin and English, a bachelor's degree, and fresh graduates are welcome.

You will handle user inquiries in Mandarin, manage bookings and schedules, maintain data accuracy, and coordinate with IT and other teams for improvements. Prior experience in app support or customer service is a plus.