Mandarin-Speaking Reservation App Specialist (Malaysia)

CB Talents SP; Seremban; On-site; MYR 36,000 - 60,000; Full time

Job summary

ABB in Malaysia is seeking an Reservation App Specialist who can communicate fluently in Mandarin and English to support users and manage bookings. The role focuses on maintaining system performance and coordinating with IT for improvements.

Fresh graduates with a Bachelor’s degree and strong customer service skills are welcome to apply, with responsibilities that include data accuracy, reporting, and effective user support in Mandarin.

Qualifications

• Fluent in Mandarin and English (spoken & written).
• Bachelor Degree in any field. Fresh Graduate are welcome.
• Experience in app support, reservation systems, or customer service.
• Strong communication and problem-solving skills.

Responsibilities

• Monitor and maintain the reservation system performance.
• Provide user support and handle inquiries in Mandarin.
• Manage bookings, schedules, and resolve conflicts.
• Maintain data accuracy and generate basic reports.
• Coordinate with IT and other teams for system improvements.

Skills

Mandarin proficiency

English proficiency

Customer service

Communication skills

Problem-solving

Education

Bachelor's degree

Job description

ABB in Malaysia is seeking an Reservation App Specialist who can communicate fluently in Mandarin and English to support users and manage bookings. The role focuses on maintaining system performance and coordinating with IT for improvements.

Fresh graduates with a Bachelor’s degree and strong customer service skills are welcome to apply, with responsibilities that include data accuracy, reporting, and effective user support in Mandarin.