Mandarin IT Executive: Admin & Network Support

Advange Group; Seremban; On-site; MYR 42,000 - 72,000; Full time

Job summary

Jora Malaysia is seeking an IT Executive to support daily IT operations in a manufacturing environment. The role covers end-user support, system administration, server and network maintenance, and coordination with vendors, customers, and HQ.

Mandarin proficiency is required to communicate with Mandarin-speaking vendors, customers, and HQ teams, with good English for internal communications and documentation.

Qualifications

• Diploma or Degree in IT, Computer Science, Networking, or related field.
• 2–5 years of hands-on IT support or system administration experience.
• Knowledge of Windows, Windows Server, Linux, networking, firewall, Wi‑Fi, and basic server administration.
• Experience in a manufacturing or factory environment is an advantage.
• Good troubleshooting and communication skills.
• Proficient in Mandarin for communication with vendors, customers, and HQ.
• Good working English.

Responsibilities

• Set up, configure, and maintain laptops, desktops, printers, and other IT equipment.
• Provide daily end-user technical support and troubleshooting.
• Create and maintain user accounts, access rights, and system permissions.
• Support and maintain Windows Server and Linux systems.
• Perform basic server monitoring, patching, backup, and troubleshooting.
• Support LAN, Wi‑Fi, firewall, VPN, switches, and network connectivity.
• Troubleshoot IT issues affecting office and manufacturing operations.
• Coordinate with IT vendors and HQ for system issues, maintenance, and technical support.
• Maintain basic IT documentation, asset records, and system information.

Skills

Mandarin proficiency

Troubleshooting

End-user support

Communication

English proficiency

Education

Diploma or Degree in IT/CS/Networking

Tools

Windows Server

Linux

Networking

Firewall

Job description

Jora Malaysia is seeking an IT Executive to support daily IT operations in a manufacturing environment. The role covers end-user support, system administration, server and network maintenance, and coordination with vendors, customers, and HQ.

Mandarin proficiency is required to communicate with Mandarin-speaking vendors, customers, and HQ teams, with good English for internal communications and documentation.