Mandarin Customer Support Specialist - On-site KL

CB Talents SP; Kuala Selangor; On-site; MYR 30,000 - 45,000; Full time

Job summary

CB Talents SP is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. In this role, you will provide customer support primarily in Mandarin, engaging in problem-solving regarding orders and product information.

This position is ideal for candidates with customer support experience or fresh graduates eager to learn. Candidates must have a Bachelor's Degree or equivalent and a curiosity for technology to excel in a dynamic, on-site support environment.

Qualifications

• Minimum 6 months customer support experience preferred.
• Fresh graduates with relevant degree or diploma are encouraged to apply.
• Analytical ability to troubleshoot customer issues.

Responsibilities

• Provide customer service support for inquiries related to orders.
• Assist customers with order status and changes.
• Maintain strong knowledge of client-supported products.

Skills

C1 level Mandarin proficiency

B2 level English proficiency

Strong communication skills

Curiosity about technology

Technical troubleshooting

Education

Bachelor's Degree or equivalent

Job description

CB Talents SP is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. In this role, you will provide customer support primarily in Mandarin, engaging in problem-solving regarding orders and product information.

This position is ideal for candidates with customer support experience or fresh graduates eager to learn. Candidates must have a Bachelor's Degree or equivalent and a curiosity for technology to excel in a dynamic, on-site support environment.