Mandarin Content Moderator — Trust & Safety

CB Talents SP; Lumut; On-site; MYR 33,480 - 55,800; Full time

Job summary

CB Talents SP in Lumut seeks a detail-oriented Content Moderator to join the Trust & Safety team. This role involves reviewing user-generated content to enforce community standards and ensure safety.

Candidates should have a Diploma or Bachelor's degree, with proficiency in Mandarin (C1) and English (B2). Experience in related fields is a plus, but fresh graduates are welcome. The position offers a dynamic work environment with rotational shifts.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, and speaking).
• Minimum B2 proficiency in English (reading, writing, speaking, and comprehension).
• Experience in content moderation, customer service, or other target-driven environments is advantageous.

Responsibilities

• Review and moderate user-generated content according to policies.
• Identify and remove content that violates platform standards.
• Meet daily productivity, quality, and accuracy KPIs.

Skills

Attention to detail

Decision-making

Multitasking

Analytical skills

Problem-solving

Education

Diploma or Bachelor's Degree

Tools

Microsoft Office

Microsoft Windows

Job description

CB Talents SP in Lumut seeks a detail-oriented Content Moderator to join the Trust & Safety team. This role involves reviewing user-generated content to enforce community standards and ensure safety.

Candidates should have a Diploma or Bachelor's degree, with proficiency in Mandarin (C1) and English (B2). Experience in related fields is a plus, but fresh graduates are welcome. The position offers a dynamic work environment with rotational shifts.