We are seeking an experienced Risk Manager to lead and enhance our AML, transaction monitoring, and merchant risk oversight functions. The ideal candidate has deep analytical skills, strong investigative instincts, and a solid understanding of financial crime risk within payments, fintech, or financial services sectors in Malaysia.
You will be responsible for managing end-to-end financial crime risk processes, including AML monitoring, enhanced due diligence and Risk investigations This role requires close collaboration with Compliance, Product, Legal, Operations, and external stakeholders.
Key Responsibilities
- Develop, enhance, and execute AML/CFT frameworks aligned with BNM guidelines
- Oversee daily and periodic AML transaction monitoring, alerts triage, case escalation, and STR generation support.
- Review suspicious activities, prepare investigation summaries, and support AML reporting to regulators.
- Identify typologies related to fraud, money laundering, mule accounts, and merchant misuse.
2. Transaction Monitoring & Investigations
- Manage and optimize transaction monitoring rules, thresholds, and scenarios across payment channels.
- Conduct deep-dive investigations on high-risk patterns, anomalies, and potential AML/CFT breaches.
- Lead cross-functional reviews for complex cases involving potential fraud, abuse, or compliance risks.
- Perform post onboarding risk assessments, including KYC, due diligence, licensing checks, and business model verification.
- Conduct ongoing merchant monitoring, periodic reviews, and enhanced due diligence for high-risk categories.
- Investigate chargeback spikes, abnormal payment patterns, and misuse of payment services.
- Partner with Product and Ops teams to develop controls for high-risk verticals and restricted business categories.
- Drive periodic risk assessments covering merchant portfolio, AML risk, and financial crime trends.>
- Draft and update SOPs, risk policies, playbooks, and investigation frameworks.
- Prepare risk dashboards and metrics for senior management and regulatory stakeholders.
5. Stakeholder & Regulatory Engagement
- Collaborate with Bank Negara Malaysia, law enforcement, acquiring banks, networks and external partners when needed.
- Train internal teams on AML risks, suspicious activity identification, and fraud prevention.
- Provide subject-matter advice on new products, features, and market expansion initiatives.
Required Qualifications & Experience
- 8-10 years of experience in AML, transaction monitoring, merchant investigations, or financial crime risk.
- Prior experience in fintech, payments, card networks, banking, or e-money institutions preferred.
- Strong knowledge of Bank Negara Malaysia AML/CFT guidelines, reporting requirements, and risk expectations.
- Strong investigative skills: ability to identify anomalies, connect data points, and build narratives.
- Excellent written and verbal communication skills.
- Relevant certifications (e.g., ACAMS, ICA, CFCS) are a plus.