Manager, Risk Management New Malaysia

Razorpay; Malaysia; Remote; MYR 180,000 - 300,000; Full time

Job summary

Razorpay is seeking an experienced Risk Manager to lead AML, transaction monitoring, and merchant risk oversight in Malaysia. You will drive end-to-end financial crime risk processes, collaborate with Compliance, Product, Legal, and Operations, and engage with external regulators.

The role requires deep analytical and investigative skills with a strong grasp of payments, fintech, or financial services risk in Malaysia.

Qualifications

• 8-10 years of experience in AML, transaction monitoring, merchant investigations, or financial crime risk.
• Prior experience in fintech, payments, banking, or e-money institutions preferred.
• Strong knowledge of Bank Negara Malaysia AML/CFT guidelines, reporting requirements, and risk expectations.
• Strong investigative skills: identify anomalies, connect data points, and build narratives.
• Excellent written and verbal communication; relevant certifications (ACAMS, ICA, CFCS) are a plus.

Responsibilities

• Develop, enhance AML/CFT frameworks aligned with BNM guidelines.
• Oversee daily/periodic AML monitoring, alert triage, case escalation, STR generation support.
• Review suspicious activities, prepare investigation summaries, and AML regulator reporting.
• Identify fraud/money laundering typologies, mule accounts, merchant misuse.
• Manage and optimize transaction monitoring rules, thresholds, and scenarios across payment channels.
• Conduct deep-dive investigations on high-risk patterns and potential breaches.
• Lead cross-functional reviews for complex cases involving risk or fraud.
• Perform post-onboarding risk assessments including KYC and due diligence.
• Ongoing merchant monitoring, periodic reviews, and enhanced due diligence for high-risk areas.
• Investigate chargeback spikes and abnormal payment patterns; advise on controls.

Job description

Razorpay is one of India's leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we've since grown into a fintech powerhouse driving India's digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you're curious, you'll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say "thank you." Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you'll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

About the Role

We are seeking an experienced Risk Manager to lead and enhance our AML, transaction monitoring, and merchant risk oversight functions. The ideal candidate has deep analytical skills, strong investigative instincts, and a solid understanding of financial crime risk within payments, fintech, or financial services sectors in Malaysia.

You will be responsible for managing end-to-end financial crime risk processes, including AML monitoring, enhanced due diligence and Risk investigations This role requires close collaboration with Compliance, Product, Legal, Operations, and external stakeholders.

Role and Responsibilities

• Develop, enhance, and execute AML/CFT frameworks aligned with BNM guidelines
• Oversee daily and periodic AML transaction monitoring, alerts triage, case escalation, and STR generation support.
• Review suspicious activities, prepare investigation summaries, and support AML reporting to regulators.
• Identify typologies related to fraud, money laundering, mule accounts, and merchant misuse.

2. Transaction Monitoring & Investigations

• Manage and optimize transaction monitoring rules, thresholds, and scenarios across payment channels.
• Conduct deep-dive investigations on high-risk patterns, anomalies, and potential AML/CFT breaches.
• Lead cross-functional reviews for complex cases involving potential fraud, abuse, or compliance risks.
• Perform post onboarding risk assessments, including KYC, due diligence, licensing checks, and business model verification.
• Conduct ongoing merchant monitoring, periodic reviews, and enhanced due diligence for high-risk categories.
• Investigate chargeback spikes, abnormal payment patterns, and misuse of payment services.
• Partner with Product and Ops teams to develop controls for high-risk verticals and restricted business categories.
• Drive periodic risk assessments covering merchant portfolio, AML risk, and financial crime trends.
• Draft and update SOPs, risk policies, playbooks, and investigation frameworks.
• Prepare risk dashboards and metrics for senior management and regulatory stakeholders.

5. Stakeholder & Regulatory Engagement

• Collaborate with Bank Negara Malaysia, law enforcement, acquiring banks, networks and external partners when needed.
• Train internal teams on AML risks, suspicious activity identification, and fraud prevention.
• Provide subject-matter advice on new products, features, and market expansion initiatives.

Mandatory Qualifications

• 8-10 years of experience in AML, transaction monitoring, merchant investigations, or financial crime risk.
• Prior experience in fintech, payments, card networks, banking, or e-money institutions preferred.
• Strong knowledge of Bank Negara Malaysia AML/CFT guidelines, reporting requirements, and risk expectations.
• Strong investigative skills: ability to identify anomalies, connect data points, and build narratives.
• Excellent written and verbal communication skills.
• Relevant certifications (e.g., ACAMS, ICA, CFCS) are a plus.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.