Manager, Reporting and Capacity Management

DayOne; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

DayOne, a global leader in data center development and operation, seeks a senior data center operations professional. You will drive operational reporting, capacity planning, and cross-functional collaboration across regional teams to support growth and efficiency.

With 7+ years in data center disciplines, you will translate complex operational data into clear insights for executives. The role requires strong English skills and the ability to work across multiple markets, including Malaysia and

Qualifications

• Bachelor’s degree in engineering (electrical, electronic, mechanical, mechatronic or related discipline).
• Minimum of 7 years' experience in a data center-relevant discipline, including operations, design, construction or product.
• Fluent in English; proficiency in local languages of DayOne's markets (Mandarin, Cantonese, Bahasa Malaysia/Indonesia, Japanese, Thai) is a plus.
• Strong analytical and data skills; proficient in Microsoft PowerPoint, Excel and Power BI.
• Commercially aware with ability to translate operational data into actionable insights for senior stakeholders.
• Self-motivated with ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Operational Reporting and Performance Analysis for senior management and key stakeholders.
• Capacity Management and Optimisation across the regional portfolio, including power allocation and connectivity.
• Cross-Functional Collaboration with Business Operations, Sustainability, Investment, Pre-Sales and Transformations.

Skills

Fluent English

Analytical skills

Data-driven

Multitasking

Communication

Education

Bachelor’s degree in engineering

Tools

Power BI

Excel

PowerPoint

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Key Responsibilities

• Operational Reporting and Performance Analysis
  • Prepare regular weekly and monthly performance reports for senior management and key stakeholders, covering operational metrics, capacity utilisation and benchmarking.
  • Gather, validate and analyse usage data to identify trends, assess the relationships between key parameters and sustainability metrics, and evaluate their impact on system performance.
  • Conduct market analysis on competitors' operational data and provide technical and operational insights in collaboration with the Global Engineering and Reliability Authority (GERA) to support continuous improvement.
  • Prepare internal and external reporting requirements with Transformations, establish centralised metrics dashboard in future for management and stakeholders.
  • Support gathering the sustainability data within Operations required by external auditors for data assurance and annual sustainability report.
• Capacity Management and Optimisation
  • Maintain an accurate capacity inventory across the regional portfolio, covering physical and virtual capacity including power allocation and connectivity at country, campus, cluster, building and data hall level.
  • Maintain the global capacity management policy; optimise occupancy rates to improve efficiency and reduce waste; and support capacity reallocation decisions based on priority, availability, technical feasibility and business need.
  • Forecast future capacity requirements based on business growth, customer trends and usage patterns to support informed management decision-making.
  • Support due diligence study on capacity in existing market and new market conducted by Pre-Sales, estimate the capacity of players based on rules of thumb on electrical and mechanical components or land size.
• Cross-Functional Collaboration
  • Work closely with Business Operations, Sustainability, Investment, Pre-Sales, and Transformations on internal and external reporting requirements and cross-functional workstreams.

Candidate Requirements

• Qualifications
  • Bachelor’s degree in engineering (electrical, electronic, mechanical, mechatronic or related discipline) or a related technical field.
• Experience
  • Minimum of 7 years' experience in a data center-relevant discipline, including operations, design, construction or product; with a strong working knowledge of data center infrastructure covering power, cooling, building management and network systems.
• Skills and Competencies
  • Fluent in English; proficiency in local languages of the market where DayOne operates or plans to expand would be an advantage including Mandarin Chinese, Cantonese, Bahasa Malaysia/Indonesia, Japanese, or Thai.
  • Strong analytical and data skills; proficient in Microsoft PowerPoint, Excel and Power BI.
  • n Commercially aware, with the ability to translate operational data into clear, actionable insight for senior stakeholders.
  • Self-motivated and capable of managing multiple priorities simultaneously in a fast-paced operational environment.
  • Strong communication and interpersonal skills, with demonstrable experience collaborating across internal and external stakeholder groups.
• Certifications
  • Professional certification in data center operations (EPI: CDCP, CDCS, CDCE, CTDC; or Uptime: ATD, ATS, AOS) or a related discipline is advantageous.
• Travel
  • Approximately 10% regional travel is required to support site visits and reporting activities across the portfolio.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, be part of our global journey.

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries.

DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond.

Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.

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