Manager, Business Analysis

DayOne; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

DayOne, a global leader in data center infrastructure, is seeking a Manager, Business Analysis to join its Business Operations team in Malaysia. You will drive data-driven decision making by delivering insights, forecasting, and performance analysis across commercial, operational, and financial domains.

You will build and automate dashboards, monitor KPIs, conduct variance analyses, and prepare management reports and board decks.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, Economics, IT, or related field.
• 3–5 years in business analysis, preferably in data centre/IT infra.
• Detail-oriented, self-motivated, and able to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Strong commercial acumen.
• Excellent communication, with the ability to translate data into insights.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Support annual and multi-year planning cycles by consolidating inputs from various business units.
• Prepare forecasts including demand planning, capacity utilization, and revenue projections.
• Collaborate with stakeholders to align forecasts with strategic objectives and constraints.
• Monitor KPIs and propose initiatives to improve business outcomes.
• Evaluate financial impact of operational changes and energy usage.
• Analyse data to provide actionable insights and identify performance trends.
• Track actual vs. budgeted performance and provide variance analysis.
• Develop, automate, and maintain dashboards and reports across metrics.
• Prepare management reports, board decks, and investor materials.
• Map and evaluate processes; propose enhancements to improve efficiency and control.
• Assist in designing and rolling out new workflows or automation tools.

Skills

Analytical thinking

Detail-oriented

Stakeholder management

Financial modeling

Dashboards

KPI analysis

Education

Bachelor's in Finance/IT

Tools

Excel

PowerPoint

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

About the Role

We are seeking a highly analytical and detail-oriented Manager, Business Analysis to join our Business Operations team in a dynamic and growing data centre environment. The role is key to supporting business decision-making by delivering data-driven insights, optimizing operational performance, and identifying areas for process improvement across commercial, operational, and strategic functions.

Key Responsibilities

• Business Planning & Forecasting Support annual and multi-year business planning cycles by consolidating inputs from various business units.
• Assist in the preparation of financial and operational forecasts, including demand planning, capacity utilisation, and revenue projections.
• Work with stakeholders to align forecasts with strategic objectives and operational constraints.
• Business Performance Monitoring and Analysis Monitor key performance indicators (KPIs) and propose initiatives to improve business outcomes.
• Evaluate the financial impact of operational changes, downtime, and energy usage.
• Analyse operational and financial data to provide actionable insights and identify performance trends.
• Track actual vs. budgeted performance and provide variance analysis and commentary.
• Develop, automate, and maintain dashboards and reports to track key performance indicators (KPIs) across commercial, operational, and financial metrics.
• Conduct variance analysis and identify root causes of underperformance.Generate insights and recommendations to support executive decision-making.
• Business Operations Reporting Collaborate with cross-functional teams (e.g., sales, operations, finance, engineering) to gather requirements and develop regular and ad-hoc reports.
• Assist in preparing management reports, board decks, and investor-related financial materials.
• Process Improvement & Optimization Map and evaluate existing business processes; propose enhancements to improve efficiency, scalability, and control.
• Assist in the design and rollout of new workflows, systems, or automation tools.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, Engineering, IT, or a related field.
• 3 to 5 years of relevant experience in business analysis, preferably in a data centre, IT infrastructure, telecommunications, or technology environment.
• Detail-oriented, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills
• Strong commercial acumen
• Financial knowledge to build business cases and financial models
• Appreciation of technical knowledge of data centres, telecommunications and other technologies relevant to data centres
• Strong stakeholder management and interpersonal skills
• Excellent communication skills, with the ability to translate complex data into clear business insights.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint etc)

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries.

DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond. Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.