MANAGER, PERFORMANCE & RECOGNITION

Ricoh; Selangor; On-site; MYR 180,000 - 320,000; Full time

Benefits offered by this job

Additional 3% Employer EPFContribution

Medical, Optical and Dental

Group Hospitalisation and Personal Acc

Job summary

Ricoh is seeking a Regional Performance & Recognition Manager to lead APAC compensation, benefits, and performance frameworks. You will shape regional strategies, oversee job architecture, conduct benchmarking, and guide senior leaders on equitable pay decisions.

Role requires deep APAC experience, stakeholder management, and capability to translate data into actionable pay decisions, ensuring alignment with local regulations and global Total Rewards practices.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.

Responsibilities

• Develop and drive APAC compensation strategy and frameworks aligned with business priorities.
• Oversee job architecture, grading, and compensation philosophies across OpCos.
• Benchmark practices, identify gaps, and recommend improvements.
• Lead regional cycles (annual review, merit, incentives) with local flexibility.
• Advise HR and business leaders on equitable, competitive compensation decisions.
• Develop targeted C&B strategies for key talent and critical roles.
• Design differentiated rewards (incentives, retention, long-term elements).
• Ensure fairness for regional/cross-border roles balancing global and local needs.
• Partner with HR/business leaders on succession, leadership pipeline, and retention.
• Define regional benefits strategy balancing competitiveness, cost, and EVP.
• Review OpCo benefits for harmonisation and optimisation opportunities.
• Assess utilisation, cost-effectiveness, and employee experience with data insights.
• Advise OpCos on benefits design, vendor strategy, and renewals.
• Develop regional performance and recognition frameworks aligned with culture.
• Review OpCo practices, identify gaps, and drive improvements.
• Strengthen pay-for-performance linkage and recognition mechanisms.
• Promote meritocracy and performance-driven culture.
• Establish governance standards ensuring compliance with local regulations.
• Partner with legal/advisors to mitigate risks in C&B structures.
• Maintain documentation, audit readiness, and policy governance.
• Drive regional analytics across compensation, benefits, and performance.
• Build dashboards to compare OpCo practices and highlight improvements.
• Provide insights, cost modelling, and scenario analysis for decisions.
• Act as strategic advisor to OpCo HR and business leaders.
• Support organisation design, workforce strategy, and transformation initiatives.
• Identify systemic issues and drive targeted interventions.
• Oversee key vendors (surveys, insurers, consultants) across OpCos.
• Align with global Total Rewards teams for consistency with regional needs.

Skills

Compensation strategy

Job evaluation

Market benchmarking

APAC regional experience

Governance

Stakeholder management

Data analytics

Excel

HR systems (Workday, SuccessFactors)

Vendor management

Education

Bachelor's degree in Human Resources

Tools

Workday

SuccessFactors

Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. In line with our expansion, we seek dynamic individuals to join our growing team.

Job Summary

The Regional Performance & Recognition Manager is responsible for developing and driving the Compensation & Benefits strategy across the APAC region, ensuring alignment with overall business and talent priorities.

Job Description

• Drive APAC compensation strategy and frameworks aligned with business priorities.
• Oversee job architecture, grading, and compensation philosophies across OpCos.
• Benchmark practices, identify gaps, and recommend improvements.
• Lead regional cycles (annual review, merit, incentives) with local flexibility.
• Advise HR and business leaders on equitable, competitive compensation decisions.

2. Strategic Rewards for Key Talent & Regional Roles

• Develop targeted C&B strategies for key talent and critical roles.
• Design differentiated rewards (incentives, retention, long-term elements).
• Ensure fairness for regional/cross-border roles balancing global and local needs.
• Partner with HR/business leaders on succession, leadership pipeline, and retention.

3. Benefits Strategy & Optimisation

• Define regional benefits strategy balancing competitiveness, cost, and EVP.
• Review OpCo benefits for harmonisation and optimisation opportunities.
• Assess utilisation, cost-effectiveness, and employee experience with data insights.
• Advise OpCos on benefits design, vendor strategy, and renewals.

4. Performance & Recognition Framework

• Develop regional performance and recognition frameworks aligned with culture.
• Review OpCo practices, identify gaps, and drive improvements.
• Strengthen pay-for-performance linkage and recognition mechanisms.
• Promote meritocracy and performance-driven culture.
• Establish governance standards ensuring compliance with local regulations.
• Partner with legal/advisors to mitigate risks in C&B structures.
• Maintain documentation, audit readiness, and policy governance.

6. Analytics, Insights & Decision Support

• Drive regional analytics across compensation, benefits, and performance.
• Build dashboards to compare OpCo practices and highlight improvements.
• Provide insights, cost modelling, and scenario analysis for decisions.

7. Regional Advisory & Business Partnership

• Act as strategic advisor to OpCo HR and business leaders.
• Support organisation design, workforce strategy, and transformation initiatives.
• Identify systemic issues and drive targeted interventions.
• Oversee key vendors (surveys, insurers, consultants) across OpCos.
• Align with global Total Rewards teams for consistency with regional needs.

Education

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.

Skills

• Minimum 7-10 years of experience in Compensation & Benefits, including at least 3 years in a regional or multi-country capacity.
• Proven experience in multinational organisations, with exposure to diverse markets and regulatory environments.
• Experience in designing or evolving reward frameworks (e.g., job architecture, grading, performance-linked rewards) is strongly preferred.
• Strong expertise in compensation strategy, job evaluation, and market benchmarking, including familiarity with methodologies such as Mercer, WTW, or Hay.
• Solid understanding of APAC regional benefits design, statutory requirements, and governance frameworks.
• Proven ability to translate data and market insights into actionable recommendations and strategies.
• Strong analytical capability, with proficiency in Excel and HR systems (e.g., Workday, SuccessFactors).
• Ability to navigate complexity across multiple markets and balance global consistency with local realities.
• Strong stakeholder management skills, with the ability to influence, challenge, and guide senior stakeholders.
• Demonstrated capability in supporting talent strategy, including reward differentiation for key talent and critical roles.

Personal Attributes:

• Highly analytical, with a data-driven and insight-led approach to decision making.
• Strong business acumen, with the ability to link reward strategies to business outcomes.
• High level of integrity, professionalism, and confidentiality.
• Strong cultural awareness and the ability to operate effectively across diverse markets and organisational contexts.
• Proactive and solution-oriented, with the ability to identify issues, challenge the status quo, and drive improvements.
• Resilient and adaptable, comfortable working in ambiguous and evolving environments.

We offer:

• Additional 3% Employer EPF Contribution
• Medical, Optical and Dental
• Group Hospitalisation and Personal Accident Insurance Coverage