Manager Payroll

FedEx Express México; Shah Alam; On-site; MYR 120,000 - 170,000; Full time

Job summary

FedEx Express in Malaysia is seeking a Payroll Manager to lead payroll operations with accuracy and compliance, ensuring timely processing for all employees.

The role involves maintaining payroll systems, handling tax regulations, benefits deductions, and audits, while mentoring the payroll team.

A Bachelor's degree in Accounting/Finance/Business and a CPP designation are preferred; at least 5 years of progressive payroll experience with 2+ years in supervision.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field is required.
• Progressive payroll experience with at least 5 years, including 2 years in a supervisory/managerial role.
• Strong understanding of payroll principles, laws, and regulations; proficiency with payroll software.

Responsibilities

• Lead payroll operations with accuracy, compliance, and efficiency.
• Oversee payroll processing and data entry; ensure timely and correct payments.
• Maintain payroll system data integrity and resolve payroll issues.
• Coordinate benefits deductions, contributions, and reconciliations.
• Conduct audits and prepare payroll reports for management and external auditors.
• Respond to employee payroll inquiries professionally and promptly.
• Mentor and develop payroll team members; manage relationships with service providers.

Skills

Leadership

Attention to detail

Communication

Problem-solving

Time management

Education

Bachelor's degree in Accounting

CPP designation

Tools

Payroll software

Job description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities: Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Manager Payroll

What you will do

Lead payroll operations with accuracy, compliance, and efficiency. As a Payroll Manager, you'll oversee all aspects of payroll processing, ensuring payroll is processed accurately, efficiently, and on schedule. You'll help maintain payroll compliance, support employees with payroll-related inquiries, oversee payroll systems, and provide leadership to the payroll team while identifying opportunities to improve payroll processes.

Essential Functions

• Manage and oversee the payroll process for all employees, including payroll data entry, verification, and distribution of payroll payments.
• Ensure compliance with federal, state, and local payroll tax regulations and laws, including filing requirements and reporting.
• Administer and maintain the payroll system, ensuring data integrity, system updates, and resolution of payroll-related issues.
• Coordinate and oversee employee benefits deductions, contributions, and payroll reconciliations.
• Conduct regular audits of payroll records to ensure accuracy and compliance, and prepare payroll reports for management and external auditors as required.
• Respond to employee inquiries regarding payroll matters, deductions, tax implications, and other payroll-related questions in a timely and professional manner.
• Identify opportunities to improve payroll operations by implementing best practices and automation where appropriate.
• Train and mentor payroll team members by providing guidance on payroll policies, procedures, and compliance requirements.
• Manage relationships with payroll service providers to ensure accurate and timely service delivery and adherence to service level agreements.
• Develop and enforce payroll policies, procedures, and internal controls to support secure and effective payroll operations.

Key Competencies

• Applies sound knowledge of payroll principles, practices, and regulations to ensure accurate payroll administration.
• Leads, develops, and supports the payroll team while promoting consistent payroll practices.
• Maintains a high level of accuracy in payroll processing, reporting, and record management.
• Identifies payroll issues and works effectively to resolve them.
• Communicates clearly and professionally when supporting employees, management, and payroll service providers.
• Effectively manages priorities, meets payroll deadlines, and maintains high-quality payroll operations.

You will be a great fit if you hold a Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Certified Payroll Professional (CPP) designation is preferred. Minimum 5 years of progressive payroll administration experience, including at least 2 years in a supervisory or managerial role. Strong understanding of payroll principles, practices, and regulations. Proficiency in payroll software and systems. Excellent leadership and people management skills. Strong attention to detail and accuracy. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Ability to prioritize work, meet deadlines, and perform effectively under pressure.

Job Posting End Date: 2026-10-31