Manager Payroll

FedEx; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

FedEx is seeking a Payroll Manager to lead end-to-end payroll processing for a global workforce. You will ensure on-time, accurate payments and maintain strong controls and compliance across regulatory requirements.

This role requires prior multinational payroll management experience, plus the ability to adapt to global reporting models. You will mentor the payroll team, optimize processes, and manage relationships with providers to deliver high-quality service.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration or related field.
• CPP designation is preferred.
• Minimum 5 years of progressive payroll administration, with at least 2 years in a supervisory role.
• Strong understanding of payroll principles, practices, and regulations.
• Proficiency in payroll software and systems.

Responsibilities

• Lead payroll operations with accuracy, compliance, and efficiency.
• Oversee end-to-end payroll processing and data integrity.
• Maintain payroll systems, controls, and regulatory reporting.
• Support and develop the payroll team; drive process improvements.
• Respond to employee inquiries on payroll matters promptly and professionally.
• Coordinate with vendors and auditors as required.
• Develop and enforce payroll policies and internal controls.

Skills

Leadership

Attention to detail

Analytical skills

Communication

Planning & Organization

Payroll principles

Education

Bachelor's degree in Accounting/Finance/Business Admin

Tools

Payroll software

Payroll systems

Job description

As a Payroll Manager, you will lead payroll operations by ensuring employees are paid accurately, on time, and in compliance with applicable payroll regulations. You'll oversee end-to-end payroll processing, maintain payroll systems and controls, support your team, and drive continuous improvements to payroll operations while delivering high-quality service to employees and the business.

This role requires proven capabilities and experience in multinational payroll manamgement, as well as relevant experience in adapting to global reporting models.

What You Will Do

Lead payroll operations with accuracy, compliance, and efficiency.

As a Payroll Manager, you'll oversee all aspects of payroll processing, ensuring payroll is processed accurately, efficiently, and on schedule. You'll help maintain payroll compliance, support employees with payroll-related inquiries, oversee payroll systems, and provide leadership to the payroll team while identifying opportunities to improve payroll processes.

Essential Functions

• Payroll Operations: Manage and oversee the payroll process for all employees, including payroll data entry, verification, and distribution of payroll payments.
• Payroll Compliance: Ensure compliance with federal, state, and local payroll tax regulations and laws, including filing requirements and reporting.
• Payroll System Administration: Administer and maintain the payroll system, ensuring data integrity, system updates, and resolution of payroll-related issues.
• Benefits Administration: Coordinate and oversee employee benefits deductions, contributions, and payroll reconciliations.
• Payroll Audits & Reporting: Conduct regular audits of payroll records to ensure accuracy and compliance, and prepare payroll reports for management and external auditors as required.
• Employee Support: Respond to employee inquiries regarding payroll matters, deductions, tax implications, and other payroll-related questions in a timely and professional manner.
• Process Improvement: Identify opportunities to improve payroll operations by implementing best practices and automation where appropriate.
• Team Leadership: Train and mentor payroll team members by providing guidance on payroll policies, procedures, and compliance requirements.
• Vendor Management: Manage relationships with payroll service providers to ensure accurate and timely service delivery and adherence to service level agreements.
• Policies & Controls: Develop and enforce payroll policies, procedures, and internal controls to support secure and effective payroll operations.

You will be a great fit if you

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Certified Payroll Professional (CPP) designation is preferred.
• Minimum 5 years of progressive payroll administration experience, including at least 2 years in a supervisory or managerial role.
• Strong understanding of payroll principles, practices, and regulations.
• Proficiency in payroll software and systems.
• Excellent leadership and people management skills.
• Strong attention to detail and accuracy.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to prioritize work, meet deadlines, and perform effectively under pressure.

Key Competencies

• Payroll Expertise: Applies sound knowledge of payroll principles, practices, and regulations to ensure accurate payroll administration.
• Leadership: Leads, develops, and supports the payroll team while promoting consistent payroll practices.
• Attention to Detail: Maintains a high level of accuracy in payroll processing, reporting, and record management.
• Problem Solving: Identifies payroll issues and works effectively to resolve them.
• Communication: Communicates clearly and professionally when supporting employees, management, and payroll service providers.
• Planning & Organization: Effectively manages priorities, meets payroll deadlines, and maintains high-quality payroll operations.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.