Manager, Operations & Logistics

CU LINES PTE LTD; Klang City, Port Klang; On-site; MYR 120,000 - 180,000; Full time

Job summary

CU LINES PTE LTD in Malaysia is looking for an experienced Manager, Operations & Logistics to oversee end-to-end operations and logistics, ensuring efficiency, compliance and cost effectiveness.

You will lead teams across vessel, port, terminal, cargo and transshipment activities, drive KPI improvements, and coordinate with Head Office, terminals, depots, agents and regional offices to deliver reliable service and cost control.

Qualifications

• Bachelor’s degree in Maritime Studies, Logistics, or a related field.
• Minimum 8 years of container shipping experience.
• Strong knowledge of vessel and port operations.
• Proven leadership and stakeholder management skills.

Responsibilities

• Lead logistics teams and resolve operational issues.
• Oversee end-to-end vessel, port, terminal, and transshipment activities.
• Ensure accurate documentation and regulatory compliance.
• Monitor KPIs and implement cost-saving measures.
• Coordinate with Head Office, terminals, depots, agents, and regional offices.
• Develop contingency plans for delays and disruptions.
• Supervise billing processes and ensure cost recovery.
• Maintain SOPs and regulatory compliance.

Skills

Team leadership

Logistics planning

Stakeholder management

Regulatory compliance

Cost optimization

Education

Bachelor's degree in Maritime Studies, Logistics, Supply Chain Management

Job description

We are seeking an experienced Manager, Operations & Logistics to oversee and manage end-to-end operations and logistics activities, ensuring efficiency, compliance, and cost effectiveness.

Key Responsibilities

Team Leadership: Lead and manage logistics teams, fostering collaboration and resolving any operational issues that arise.

Oversee and coordinate daily operations and logistics activities related to vessel, port, terminal, cargo, and transshipment operations.

Oversee container equipment availability, empty positioning, depot operations, repairs, and utilization.

Support operational planning and execution in collaboration with Head Office, terminals, depots, agents, and regional offices.

Ensure operational data, documentation, and system updates are accurate, timely, and compliant with internal and external requirements.

Monitor operational performance, identify issues, and implement corrective actions to minimize delays, disruptions, and additional costs.

Monitor operational costs and identify opportunities to improve efficiency and reduce unnecessary expenses.

Supervise and support operational billing processes, ensuring accuracy and timeliness of charges and cost recovery.

Track operational KPIs including vessel turnaround, schedule reliability, equipment utilization, transshipment performance, and cargo rollover.

Lead and develop operations and equipment teams, ensuring compliance with SOPs, company policies, and regulatory requirements.

Maintain effective communication with stakeholders to resolve operational matters and support business objectives.

Uphold organized workflows, prioritize tasks effectively, and ensure deadlines are consistently met.

Contribute to continuous improvement of operational processes and best practices.

Manage operational disruptions and develop contingency solutions for vessel delays, port congestion, equipment shortages, and other service interruptions and other ad-hoc activities as and when assigned.

Requirements

Bachelor’s Degree in Maritime Studies, Logistics, Supply Chain Management, or a related discipline with 8 years of container shipping experience.

Possess relevant experience in shipping, maritime operations, or logistics, with proven ability to manage vessels independently.

Strong understanding of vessel operations, port operations, and supply chain logistics.

Good working knowledge of international shipping regulations and industry practices.

Experience in demurrage and laytime calculations and handling shipping-related financial transactions is an advantage.

Strong communication and interpersonal skills, with the ability to work effectively with multiple stakeholders.

Demonstrated leadership, professionalism, and strong organizational and time management skills.

What can I earn as an Operations Manager