Manager, IT Project

NTT DATA Payment Services; Selangor; On-site; MYR 134,000 - 201,000; Full time

Job summary

NTT DATA Payment Services in Malaysia is seeking a Manager - Project Management to plan, initiate and lead IT projects, aligning business needs with technical delivery and client relationships.

You will direct cross-functional teams, manage scope and risks, and ensure on-time, on-budget delivery with high-quality outcomes in a financial services context.

Qualifications

• Bachelor’s degree or higher in Computer Science, Information Systems, or equivalent.
• Professional PM certification such as PMP or PMI-ACP is an added advantage.
• Minimum five years of relevant experience in Project Management, preferably IT.
• Strong analytical and problem-solving skills; ability to work independently.

Responsibilities

• Lead a team to achieve project goals within time, budget and quality constraints.
• Manage one or more IT projects, analysing product requirements and implementing solutions.
• Coordinate with test teams and ensure quality goals are met.
• Prepare periodical project status reports for management updates.
• Handle presale and post-sale merchant integration specifications and reporting management.
• Develop work estimates, budgets and timelines based on experience.
• Collaborate with architects, developers, analysts and testers to deliver on scope.
• Communicate effectively with clients regarding project progress, technology and functionality.

Skills

Analytical thinking

Problem-solving

Multitasking

Written and verbal communication

Merchant relationship management

PMP

PMI-ACP

Education

Bachelor's degree in Computer Science / Information Systems

Postgraduate Diploma

Professional degree in CS/IS

Tools

Microsoft Project

Microsoft Excel

Microsoft Office

Job description

The Manager - Project Management will be responsible for planning, initiating and managing information technology projects. Incumbent must be able to direct the development and customization of advanced system technologies to meet our clients’ specific business needs. He or she needs to focus on serving as NTT DATA Payment Services liaison between business and technical aspects of IT projects and customer relationship.

Responsibilities

• Responsible to lead the work of a team to achieve goals and meet success criteria at a specified time within the given constraints.
• Management of one or more projects for our customers providing day-to-day leadership to analyse their product requirements, develop designs, and implement solutions.
• Coordinate with test team and administer all processes and procedures and ensure compliance to all quality goals.
• Initiate test cases and issues for management improvement projects and processes.
• Manage presale and post-sale merchants on integration specification, technical product requirement, issues, and merchant reporting management.
• Prepare periodical project status reporting for management updates and daily tracking.
• Working closely with architects, technical teams, functional analysts and testers to deliver project scope on time, on budget and with high quality deliverables.
• Communicating effectively with clients regarding the project, technology and functionality.
• Using experience to develop accurate work estimates, project budgets, and timelines.
• Exercising required controls and proposing improvements as required, including quality plans, issues and action logs, risk management plans and change control plans, for all aspects of the assignment.
• Responsible for Statement of Work preparation, purchase orders, price quotes and other contractual Obligation.
• Demonstrates leadership skills in working with people and teams in a flexible, collaborative and resourceful manner with the ability to influence, to achieve project objectives.
• Able to prepare and update product related documentation and management.
• Assist in any ad ad-hoc tasks as and when is assigned by immediate superior.

Requirements

• Candidate must possess at least a Bachelor’s Degree, Postgraduate Diploma, Professional Degree in Computer Science, Information Systems, or an equivalent qualification.
• Professional project management certification such as PMP or PMI-ACP would be an added advantage.
• Minimum five (5) years of relevant working experience in Project Management, preferably within an IT environment.
• Strong analytical and problem-solving skills.
• Self-motivated, proactive, resourceful, and able to work independently with minimal supervision.
• Excellent written and verbal communication skills.
• Proficient in using Microsoft Office applications, including Word, Excel, and PowerPoint, as well as project management tools such as Microsoft Project.
• Strong ability to manage multiple tasks and projects simultaneously, prioritise workloads, and meet deadlines.
• Experience in merchant relationship management would be an added advantage.
• Prior experience managing IT projects within the financial services industry is preferred.

Pay range and compensation package: Salary and compensation details will be discussed during the interview process.

Equal Opportunity Statement: NTT Data Payment Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.