Manager, IT Applications (ERP)

EPS Malaysia; Iskandar Puteri; On-site; MYR 180,000 - 240,000; Full time

Job summary

EPS Malaysia is seeking an experienced ERP leader to drive the Epicor rollout across six manufacturing sites, including Classic-to-Kinetic UI migration, ensuring timely and cost-efficient delivery. You will own the ERP roadmap, manage budgets and vendor relationships, lead a multi-site support team, and partner with operations, finance, and supply chain to standardize processes.

A Bachelor's degree in IT/CS/Engineering and 5+ years in ERP within manufacturing are required, with proven multi-site

Qualifications

• Bachelor’s degree in IT, CS, engineering, or equivalent ERP experience.
• 5+ years ERP experience in manufacturing.
• 2+ years leading people or cross-functional teams.
• Led at least one full ERP implementation or major upgrade.
• Experience with SQL Server and REST API integrations.
• Knowledge of manufacturing, supply chain, finance, and inventory workflows.

Responsibilities

• Lead ERP implementation, upgrade, or migration projects.
• Manage multi-site ERP programs and budgets.
• Coordinate with operations, finance, and supply chain.
• Oversee vendor relationships and contracts.
• Ensure data governance and system documentation.
• Provide training and support to end users.

Skills

ERP leadership

Cross-functional leadership

Project management

Stakeholder communication

Education

Bachelor's degree in IT/CS/Engineering

Tools

SQL Server

REST APIs

Job description

Lead the implementation and upgrade of Epicor ERP across six factories, including the Classic-to-Kinetic UI migration, ensuring timely, cost-effective execution.

Develop and maintain detailed project plans, risk registers, resource allocations, and executive status reporting for all ERP initiatives.

Define and drive the long-term ERP roadmap, identifying opportunities for system enhancements, module expansion, and integration.

Partner with operations on continuous improvement and process standardization across the six plants.

Manage the ERP support team, providing guidance, prioritizing work, developing skills, and ensuring high-quality service delivery to end users.

Serve as escalation point for complex second- and third-level ERP issues; maintain enough hands-on capability to troubleshoot configuration, BPM, and data problems directly.

Oversee Epicor and third-party developers — including offshore teams — managing contracts, statements of work, deliverables, timelines, and code quality standards.

Own the ERP budget: license true-ups, maintenance renewals, consulting spend, and capital requests.

Systems, data & governance

Own environment strategy across dev, pilot, and production — patch and upgrade cadence, regression testing, cutover planning, and hypercare.

Establish and enforce change control and release management, including documented approvals, testing evidence, and rollback plans.

Establish and enforce data governance, security, role-based access, segregation of duties, and compliance standards within the ERP environment.

Own master data governance for part, BOM, routing, supplier, and customer records, including data-quality metrics and remediation.

Ensure ERP business continuity — backup, disaster recovery, and defined RTO/RPO — in partnership with infrastructure.

Support internal and external audit requests, including [SOX / ITGC] controls testing where applicable.

Business partnership & adoption

Collaborate with operations, finance, supply chain, quality, and engineering to translate business needs into ERP solutions, configurations, or documented process changes.

Build and lead a site super-user/champion network to sustain adoption at each facility.

Create and deliver training materials and sessions for ERP users across all sites.

Maintain system documentation, process workflows, configuration records, and change logs.

JOB REQUIREMENTS:

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field — or equivalent combination of education and hands‑on ERP experience.

5+ years managing or administering ERP in a manufacturing environment, including 2+ years leading people or cross-functional teams.

Demonstrated experience leading at least one full ERP implementation, major version upgrade, or UI migration through go-live and stabilization.

Working knowledge of SQL Server and REST API-based integrations.

Strong understanding of manufacturing, supply chain, finance, and inventory workflows — including job management, MRP/planning, costing, inventory and warehouse transactions, and AR/AP/GL.

Proven ability to manage complex, multi-site projects, budgets, and vendor relationships.

Excellent problem-solving, communication, and interpersonal skills, with the ability to present to executive stakeholders.