Manager, Industrial Relations

Public Bank Berhad

Kuala Lumpur

On-site

MYR 200,000 - 280,000

Full time

14 days+
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Benefits offered by this job

Fair remuneration
Staff housing loans
Extended leave entitlements
Insurance coverage
Career progression

Job summary

Public Bank Berhad is seeking an Industrial Relations Manager to maintain a harmonious work environment and oversee employee relations. You will resolve grievances, assess workplace issues, and implement fair, compliant policies while leading a high-performance IR team in a dynamic banking setting.

The role requires a recognised degree and at least 10 years of industrial relations experience, with strong knowledge of labour laws and collective bargaining.

Qualifications

  • Proven understanding of labour laws and dispute resolution processes.
  • Experience negotiating with trade unions and implementing collective agreements.
  • Strong interpersonal and collaborative skills with stakeholders.
  • Demonstrated leadership of a high-performance IR team in a fast-paced environment.

Responsibilities

  • Resolve grievances and industrial disputes at the most amicable level.
  • Assess workplace issues and implement fair solutions.
  • Address staff misconduct and initiate appropriate actions.
  • Craft fair and legally compliant workplace policies.
  • Lead and develop the IR team to achieve targets.

Skills

Labour laws
Dispute resolution
Trade union negotiation
Interpersonal skills
Team leadership

Education

Bachelor's degree

Job description

We are seeking an Industrial Relations (IR) Manager to manage and provide the necessary support and infrastructure to facilitate a conducive and harmonious working environment. In this role, you will lead our employee relations, ensuring fair practices, resolving complex disputes and inculcating a positive, ethical and compliant work environment.

What You’ll Do?

Act to resolve all grievances and industrial disputes at the most amicable level

Assess workplace issues and implement fair solutions

Address staff misconduct / disciplinary issues as well as to initiate appropriate actions against delinquent staff

Craft fair and legally compliant workplace policies

What We're Looking For?

A recognised Degree

Results-driven IR Practitioner with at least 10 years of experience in industrial relations

Strong understanding of labour laws, employment contracts, dispute resolution mechanisms and disciplinary procedures

Ability to negotiate with trade unions and oversee the implementation of collective agreements

Proficiency in written and spoken English is essential

Possess strong interpersonal and collaborative skills to establish strong relationships with key stakeholders

Proven track record of managing and leading a high-performance team in a fast-paced environment

Why Join Us?

We offer exciting possibilities and doors of opportunities will be opened to high performing individuals

Our employees are the fundamental building block of the Bank's resilience and long term sustainability. We are therefore committed to nurturing, developing and empowering our talents to ensure that each of them will grow to their greatest potential along side the Bank

We hire the most talented people from diverse backgrounds. We value diversity as the wealth of experience and perspectives strengthens our ability to connect with a wide cross-section of customers and build a richer environment for creativity and innovation

What You Can Get

Our integrated suite of wellbeing programmes designed to enhance the employees’ quality of life and welfare include the provision of:

  • Fair and competitive remuneration
  • Low interest/interest free staff housing loans/vehicle loans/special loans
  • Attractive annual leave scheme, extended maternity leave, sabbatical leave, examination leave etc.
  • Insurance coverage and attractive retirement schemes
  • Performance-based reward system
  • Opportunities for career advancement based on merit

(All expenses incurred for attendance at the interview and/or in the course of hiring process will be on candidate's own account)


To encourage employees to strive for career progression, we accord other defined benefits and perks to employees as they progress up the corporate ladder to assume bigger roles and responsibilities

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Public Bank began its journey in 1966 and has grown into a premier banking group in Malaysia, offering a comprehensive and competitive range of products and services; with overseas market presence in Cambodia, Vietnam, Laos, Hong Kong, China and Sri Lanka.

As one of the most Efficient, Profitable and Respected Premier Financial Institutions in Malaysia, we remain a market leader in several major business segments, including consumer banking, retail commercial banking for small and medium enterprises (SME) as well as private unit trust.

To ensure our passion to deliver the best is shared by all employees, we nurture and energise them to partake in our game plans to perpetuate the Public Bank Success Story.

Public Bank began its journey in 1966 and has grown into a premier banking group in Malaysia, offering a comprehensive and competitive range of products and services; with overseas market presence in Cambodia, Vietnam, Laos, Hong Kong, China and Sri Lanka.

As one of the most Efficient, Profitable and Respected Premier Financial Institutions in Malaysia, we remain a market leader in several major business segments, including consumer banking, retail commercial banking for small and medium enterprises (SME) as well as private unit trust.

To ensure our passion to deliver the best is shared by all employees, we nurture and energise them to partake in our game plans to perpetuate the Public Bank Success Story.

Perks and benefits Medical, Loans, Attractive Remuneration Package an

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