Manager, GRM Operational Risk – Global Risk Oversight

RBC; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

RBC is seeking a dedicated Operational Risk Oversight professional in Malaysia to support 2LOD controls, risk events, and governance across Retail, Capital Markets and Wealth segments. The role emphasizes rigorous analysis, documentation, and stakeholder engagement.

Based in Putrajaya, the position involves 40 hours/week of on-site work within Group Risk Management, contributing to the global operational risk framework and reporting to department heads with regional collaboration.

Qualifications

• Strong analytical thinking and attention to detail.
• Experience in operational risk assessment and controls.
• Familiarity with risk frameworks and governance.
• Stakeholder engagement and cross-functional collaboration.
• Teamwork and ability to operate across geographies.

Responsibilities

• Perform 2LOD controls assurance/testing of key controls mitigating operational risks across segments and geographies.
• Support oversight of 1LOD's execution of internal operational risk events and root cause analysis.
• Provide oversight inputs to 2LOD risk domains (e.g., third party risk, information management risk, fraud risk).
• Record evidence of 2LOD oversight in the Operational Risk Management System (ORMS).
• Create presentations and summaries for operational risk decision-making and stakeholder engagements.
• Support review and oversight of Risk Register and related activities by 1LOD across geographies.

Skills

Analytical thinking

Controls assurance

Detail-oriented

Operational risk assessment

Risk management

Risk control

Risk framework

Stakeholder engagement

Teamwork

Job description

Job Description

The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.

Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.).

In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.

Operational Risk Oversight Activities

• Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
• Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
• Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk)
• Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
• Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
• Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
• Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
• Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
• Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.

Quality Assurance & Oversight Activities

• Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
• Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
• Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
• Support training of new team members as may be necessary.

Job Skills

Analytical Thinking, Controls Assurance, Detail-Oriented, Operational Risk Assessment, Operation Risk Management, Risk Control, Risk Framework, Stakeholder Engagement, Teamwork

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-10

Application Deadline:

2026-12-31

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.