Manager, Freight Bill Audit & Payment

DHL Supply Chain; George Town; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Penang, Malaysia seeks an experienced Freight Audit & Finance Specialist to manage end-to-end freight audits, ensure accurate invoicing, and support cost control and forecasting. You will collaborate with carriers and internal teams to resolve discrepancies and drive cost-efficiency.

The role requires 5+ years in freight audit/finance operations, 3+ years in transportation contracts, and advanced Excel with BI tools such as Power BI or Tableau.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field; Master’s preferred.
• Minimum 5 years in freight audit, finance operations, or transport cost control in LLP/4PL/3PL environments.
• 3+ years in transportation contracts, rate structures, and logistics processes.

Responsibilities

• Manage end-to-end freight audit across road, air, ocean.
• Ensure invoices match contracts, rate cards, and transport events.

Skills

Data analysis

Stakeholder communication

Attention to detail

Education

Bachelor’s degree in Finance/Accounting/Supply Chain

Master’s degree (optional)

Tools

Power BI

Tableau

Excel

Job description

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Manage the end-to-end freight audit process across all transport modes (road, air, ocean).
• Ensure that invoices are matched accurately to contracts, rate cards, and transport events (e.g., delivery confirmations).
• Ensure timely approval and release of payments to carriers and vendors per SLA.
• Track and report on transport costs, variances, and financial KPIs.
• Support financial forecasting, accruals, and month-end closing processes related to freight costs.
• Collaborate with carriers to ensure timely invoicing, compliance with billing requirements, and resolution of disputes.
• Lead carrier onboarding from a financial documentation and billing process perspective.
• Identify discrepancies, overcharges, and accessorial errors; lead resolution with carriers and internal teams.
• Provide cost breakdowns and savings reports to internal stakeholders and clients.
• Ensure accurate cost allocation to shipments, business units, or customers.
• Act as the primary point of contact for client finance/procurement teams for billing-related matters.

Requirements

• Bachelor’s degree in Finance, Accounting, Supply Chain, or related field (Master’s is a plus).
• Minimum 5 years’ experience in freight audit & payment, finance operations, or transport cost control (preferably in LLP/4PL/3PL environments).
• Minimum 3 years' of experience in transportation contracts, rate structures, and logistics processes.
• Minimum 3 years' of experience with TMS platforms and freight audit tools.
• Advanced Level Excel/data analysis skills; experience with BI/reporting tools (Power BI, Tableau, etc.)