Manager, Data Governance & Enablement

U Mobile; Kuala Lumpur; Hybrid; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, optical and insurance

Flexi working hours

Public transport access

Parental leave

Employee discounts

Job summary

U Mobile is seeking a data analytics professional to manage B2B reporting, dashboard enablement, and governance to improve data accessibility and business visibility. You will collaborate with business and technical teams across BI, CRM, Finance, Product, and Sales to deliver accurate, timely, and user-friendly reporting.

The role requires 4–6 years of experience in reporting and analytics operations, with strong skills in KPI governance, dashboard ecosystems, and SQL/Power BI/Tableau.

Qualifications

• 4–6 years of experience in reporting, dashboard enablement, analytics operations, or business reporting, preferably in telecommunications, B2B, or commercial environments.
• Strong knowledge of KPI reporting, reporting governance, dashboard ecosystems, CRM, BI, data warehouse, and enterprise reporting platforms.
• Hands-on experience with SQL, Excel, Power BI/Tableau, including data extraction, reconciliation, reporting validation, and dashboard enhancement.
• Strong analytical, problem-solving, stakeholder management, and communication skills, with the ability to translate business requirements into structured reporting and dashboard solutions.

Responsibilities

• Support dashboard visibility, reporting usability, self-service capabilities, and translate business needs into effective reporting solutions.
• Maintain KPI governance, reporting structures, documentation, and ensure consistency of KPI definitions and reporting logic.
• Monitor reporting accuracy, data quality, reconciliation, and coordinate issue resolution across BI, IT, and business teams.
• Support integration of external datasets, market intelligence, competitor, and benchmark data to enhance reporting visibility.
• Collaborate with Sales, Product, Finance, and Operations teams to support reporting requirements, dashboard enhancements, and ongoing process improvements.

Skills

KPI reporting

Reporting governance

Dashboard ecosystems

CRM

BI

Data warehouse

SQL

Excel

Power BI

Tableau

Communication skills

Stakeholder management

Education

Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Engineering, or related field

Tools

Power BI

Tableau

Excel

Job description

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us

• Awarded as the Most Preferred Graduate Employers (2022& 2023), Gold Winner for Excellence in Workplace Culture (2021), Bronze Winner in Cross-Generational Workforce Engagement (2024) ,
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

Manage B2B reporting, dashboard enablement, and reporting governance to improve data accessibility, KPI consistency, and business visibility. Collaborate with business and technical teams to ensure accurate, timely, and user-friendly reporting across BI, CRM, Finance, Product, and Sales platforms.

The Day-To-Day Activities

• Support dashboard visibility, reporting usability, self-service capabilities, and translate business needs into effective reporting solutions.
• Maintain KPI governance, reporting structures, documentation, and ensure consistency of KPI definitions and reporting logic.
• Monitor reporting accuracy, data quality, reconciliation, and coordinate issue resolution across BI, IT, and business teams.
• Support integration of external datasets, market intelligence, competitor, and benchmark data to enhance reporting visibility.
• Collaborate with Sales, Product, Finance, and Operations teams to support reporting requirements, dashboard enhancements, and ongoing process improvements.

About You

• Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Engineering, or related field.
• 4–6 years of experience in reporting, dashboard enablement, analytics operations, or business reporting, preferably in telecommunications, B2B, or commercial environments.
• Strong knowledge of KPI reporting, reporting governance, dashboard ecosystems, CRM, BI, data warehouse, and enterprise reporting platforms.
• Hands-on experience with SQL, Excel, Power BI/Tableau, including data extraction, reconciliation, reporting validation, and dashboard enhancement.
• Strong analytical, problem-solving, stakeholder management, and communication skills, with the ability to translate business requirements into structured reporting and dashboard solutions.

What’s Next ?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.