Manager, Accounting & Reporting Services, PERES Operations M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 90,000 - 120,000; Full time

Job summary

CACEIS Malaysia, located in IOI City, Putrajaya, is seeking a governance and risk professional to support policy development, risk oversight, and control testing across departments. The role collaborates with Risk Management, Ops Control and cross-functional teams to sustain high operational standards.

You will assist in risk assessments, incident reporting, and change control processes, ensuring robust mitigation and continuous improvement within the BAU framework.

Qualifications

• Experience in risk management and control development across financial processes.
• Ability to implement governance frameworks and ensure SLA compliance.
• Strong capability to perform root cause analysis and drive mitigation actions.

Responsibilities

• Support Governance policy development and risk oversight.
• Assist in ensuring service delivery adheres to SLA and control standards.
• Participate in risk and control initiatives as an advisory function with stakeholders.
• Assist in reporting incidents, root cause analysis, and tracking action items.

Skills

Risk management

Governance

Policy development

Compliance

Internal controls

Stakeholder management

Root cause analysis

Tools

RCSA framework

KRI reporting

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high‑quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

CACEIS Investor Services PERES is a third‑party fund servicing business delivering specialist corporate fund administration, fund accounting, transaction management and shareholder services to Private Equity, Real Estate, Infrastructure Funds and other PERES Structures.

Working hours: 9:00AM-6:00PM

Region: Europe

What will you do?

Control Governance

• Support HOD in all policy development and implementation and oversight of risk and control matters.
• Ensure service delivery is in compliance with SLA.
• Involve in all projects/initiatives of the Department to act as the advisory function with regards to the risk and control aspects.
• Work closely with Risk Management, Ops Control and other functional stakeholders from a control/governance perspective.

Risk Assessment

• Support the Department in RCSA process for proper governance and monitoring. Ensure the completeness and accuracy of risk identified and the appropriateness of mitigation controls and documentation of risk acceptance.
• Establish review plan and perform regular control testing and daily checks on High Value Items (or High‑Risk items, if applicable) in assessing the effective of controls implemented. To identify gap in controls, perform in‑depth root cause analysis and propose targeted robust mitigation plan.
• Track and report to management on KRI on a timely manner for early warning signals and elevate area of concern. Address the area of concern with process owner with appropriate Risk Mitigation Plan and enhance existing controls.
• Perform process review on an ongoing basis for continuous quality and productivity improvement on workflow, process and procedure.

Operational Risk Incidents

• Assist in reporting of incidents and root cause analysis. Ensure action items are assigned, tracked and closed on a timely manner.

Change Request

• Ensure change control framework is adhered to, covering all changes in BAU and new processes.
• Conduct assessment on the adequacy of risk exposure identification and impact to the Business.