Luxury Travel Retail Specialist

TUMI; Johor; On-site; MYR 28,000 - 56,000; Full time

Job summary

TUMI in Malaysia is seeking a customer-focused Retail Sales Associate to join our luxury brand team. You will drive store sales, deliver exceptional service, and maintain brand standards while engaging with customers in English and Bahasa Malaysia.

The role requires at least 1 year in fashion or luxury retail, strong interpersonal skills, and proficiency with MS Office and retail POS systems. You’ll work in a team, hit targets, manage stock, and help uphold the store’s prestigious image.

Qualifications

• At least 1 year of experience in fashion or luxury brands retail sales.
• Fluency in English and Bahasa Malaysia.
• Excellent interpersonal and communication skills.
• Able to work in a team-driven environment.
• Proactive in achieving sales targets.

Responsibilities

• Hit individual and store sales targets.
• Execute sales strategies and plans from management.
• Maintain high service standards per guidelines.
• Manage stock and store presentation.
• Handle customer registrations and loyalty program tasks.

Skills

Customer service

English fluent

Bahasa Malaysia

Interpersonal skills

Retail POS

MS Office

Team player

Retail sales

Sales targets

Tools

Retail POS system

MS Office

Job description

TUMI in Malaysia is seeking a customer-focused Retail Sales Associate to join our luxury brand team. You will drive store sales, deliver exceptional service, and maintain brand standards while engaging with customers in English and Bahasa Malaysia.

The role requires at least 1 year in fashion or luxury retail, strong interpersonal skills, and proficiency with MS Office and retail POS systems. You’ll work in a team, hit targets, manage stock, and help uphold the store’s prestigious image.