Luxury Retail Training Specialist

Luxasia Group; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Luxasia Group is seeking a Training Executive in Kuala Lumpur to drive training initiatives across retail channels. The role focuses on equipping frontline teams and partners with essential skills to enhance customer experiences and meet sales targets.

The ideal candidate should have a diploma or degree in relevant fields, along with 1-3 years of experience in training or retail operations, particularly in luxury or premium brands. Strong coaching abilities and a passion for customer service are essential.

Qualifications

• Minimum 1–3 years of experience in training, retail operations, sales, or customer service.
• Experience within luxury or premium consumer brands is an advantage.
• Strong passion for coaching and developing people.

Responsibilities

• Conduct training for retail staff and partners.
• Support onboarding programs for new employees.
• Monitor retail readiness during product launches.

Skills

Presentation skills

Facilitation skills

Interpersonal skills

Coaching

Education

Diploma or Degree in Human Resources, Business, Marketing, or related field

Job description

Luxasia Group is seeking a Training Executive in Kuala Lumpur to drive training initiatives across retail channels. The role focuses on equipping frontline teams and partners with essential skills to enhance customer experiences and meet sales targets.

The ideal candidate should have a diploma or degree in relevant fields, along with 1-3 years of experience in training or retail operations, particularly in luxury or premium brands. Strong coaching abilities and a passion for customer service are essential.