Luxury Jewellery Shop Assistant - Customer Experience

SK Jewellery Sdn Bhd; Kuala Lumpur; Presencial; MYR 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts on jewellery

Descripción de la vacante

SK Jewellery Sdn Bhd is seeking enthusiastic Retail Shop Assistants to join our team across Kuala Lumpur locations, including TRX, Sunway Square, and IOI Puchong. This full-time role focuses on delivering exceptional customer service and driving sales in a luxury jewellery environment.

You will greet customers, provide product knowledge, process sales at the POS, maintain displays, and support campaigns. The ideal candidate has jewellery or luxury retail experience, strong communication,

Formación

• Experience in jewellery or luxury retail preferred.
• Strong communication and customer service skills.
• Reliable with good attendance and punctuality.

Responsabilidades

• Greet customers and offer personalised product recommendations.
• Demonstrate knowledge of jewellery collections, materials, craftsmanship, and pricing.
• Process sales using POS systems accurately.
• Maintain attractive store displays and merchandising.
• Handle enquiries and resolve complaints professionally.
• Participate in promotions to increase sales.
• Keep the store clean, organised, welcoming.
• Collaborate with team to reach targets.
• Follow health and safety guidelines.

Conocimientos

Customer service

Communication

Sales mindset

Team player

Herramientas

POS systems

Inventory tracking

Descripción del empleo

SK Jewellery Sdn Bhd is seeking enthusiastic Retail Shop Assistants to join our team across Kuala Lumpur locations, including TRX, Sunway Square, and IOI Puchong. This full-time role focuses on delivering exceptional customer service and driving sales in a luxury jewellery environment.

You will greet customers, provide product knowledge, process sales at the POS, maintain displays, and support campaigns. The ideal candidate has jewellery or luxury retail experience, strong communication,