Luxury Housekeeping Operations Coordinator

Anantara Hotels & Resorts; Desaru; Sur place; MYR 36 000 - 60 000; Plein temps

Résumé du poste

Anantara Desaru Coast Resort & Villas seeks a detail-oriented Housekeeping Coordinator to support the Housekeeping Department in delivering flawless guest experiences. You will coordinate room assignments, monitor statuses, and liaise with Front Office to ensure smooth arrivals and departures.

Key duties include preparing daily housekeeping reports, maintaining logs and inventories, handling correspondence, and supporting payroll documentation.

Responsabilités

• Coordinate daily housekeeping operations and assign room tasks to Room Attendants.
• Monitor room status and ensure accurate communication of clean, inspect, vacant, occupied and out-of-order rooms.
• Liaise with Front Office on room readiness, VIP arrivals, early check-ins and late departures.
• Maintain records of room discrepancies and coordinate follow-up actions.
• Track guest requests, special amenities and service recovery actions.
• Ensure work orders and maintenance requests are passed to Engineering and followed up.

Description du poste

Anantara Desaru Coast Resort & Villas seeks a detail-oriented Housekeeping Coordinator to support the Housekeeping Department in delivering flawless guest experiences. You will coordinate room assignments, monitor statuses, and liaise with Front Office to ensure smooth arrivals and departures.

Key duties include preparing daily housekeeping reports, maintaining logs and inventories, handling correspondence, and supporting payroll documentation.