Lux Concierge: Elevate Guest Experience in a 5-Star Hotel

Mandarin Oriental, Kuala Lumpur; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Mandarin Oriental, Kuala Lumpur is seeking a Concierge to join our Front Office team. Based at Mandarin Oriental, Kuala Lumpur, the Concierge is responsible for delivering personalized and exceptional services to our guests, ensuring requests are handled efficiently and in line with the hotel’s objectives and quality standards.

As Concierge, you will support Bellmen and Doormen, maintain knowledge of local attractions, and work closely with Front Office to ensure a seamless guest experience

Responsibilities

• Assist in the day-to-day operation of the Concierge Department.
• Provide personalized, warm and efficient service to guests.
• Offer accurate recommendations on local attractions, facilities and services.

Job description

Mandarin Oriental, Kuala Lumpur is seeking a Concierge to join our Front Office team. Based at Mandarin Oriental, Kuala Lumpur, the Concierge is responsible for delivering personalized and exceptional services to our guests, ensuring requests are handled efficiently and in line with the hotel’s objectives and quality standards.

As Concierge, you will support Bellmen and Doormen, maintain knowledge of local attractions, and work closely with Front Office to ensure a seamless guest experience