Location Operations Lead: Community & Growth

Theflexigroup; George Town; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Training academy

Education allowance

Birthday leave

Annual volunteer day

Flexi incentives

Five days Flexcation

Industry partner discounts

Job summary

The Flexi Group is seeking an entrepreneurial Location Manager in Malaysia to lead day-to-day operations, deliver premier member experiences, and drive community events across the space. You will supervise the community and operations teams, coordinate with senior leadership, and ensure financial controls and vendor management are upheld.

You will recruit, train, and mentor staff, foster partnerships with members, and maintain a high standard of space presentation to sustain occupancy and

Qualifications

• Three to five years experience in a customer-facing leadership position.
• Fluent in English with strong verbal and written communication.
• Proven ability to lead teams and drive member experiences.

Responsibilities

• Oversee daily operations of the location including front desk, events, and social media marketing.
• Drive member engagement through weekly community initiatives and events.
• Manage admin, invoicing, and financial reporting with the team.
• Lead talent development, onboarding, coaching, and performance reviews.
• Maintain high standards of space cleanliness and upkeep within budget.

Skills

Customer-facing leadership

Fluent in English

Strong communication

Organised

Multitasking

Education

University degree

Job description

The Flexi Group is seeking an entrepreneurial Location Manager in Malaysia to lead day-to-day operations, deliver premier member experiences, and drive community events across the space. You will supervise the community and operations teams, coordinate with senior leadership, and ensure financial controls and vendor management are upheld.

You will recruit, train, and mentor staff, foster partnerships with members, and maintain a high standard of space presentation to sustain occupancy and