Community Location Manager: Elevate Member Experience

the Hive Hong Kong

George Town

On-site

MYR 89,000 - 156,000

Full time

9 hours ago

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Benefits offered by this job

Competitive salary

Comprehensive training academy

Education allowance

Birthday leave

Volunteer day

Flexi incentive programme

Discounts with industry partners

Job summary

The Flexi Group is seeking an entrepreneurial Location Manager in Malaysia to lead day-to-day operations for our flagship coworking space in Penang. You will drive member engagement, manage a high-performing team, and deliver standout community events that foster partnerships and lasting relationships.

Success requires 3–5 years in customer-facing leadership, strong English communication, and excellent organisational skills.

Qualifications

3–5 years in a customer-facing leadership role, preferably in sales/events
Strong verbal and written communication
Excellent organisation and multitasking ability
Thrive under pressure with solutions oriented mindset
Proficient basic computer skills
Good business acumen; coworking/real estate/startup background an advantage
Fluent in English

Responsibilities

Oversee daily location operations (front desk, events, marketing) and manage a team to deliver exceptional member experiences
Develop member relationships, identify needs, and drive engagement through community initiatives
Lead sales activities to maintain occupancy, pursue leads, and close deals
Coordinate with the People Team for training, onboarding and performance reviews
Plan and execute events and partnerships to enhance community value while managing budget and timelines
Ensure finance tasks, reporting, billing and procurement are completed accurately and on time
Provide training and mentorship to junior staff and maintain high standards of service