Loan Solutions & Relationship Manager

Maybank; Penang; On-site; MYR 48,000 - 72,000; Full time

Job summary

Maybank Malaysia is seeking staff to handle credit-related customer requests within SLA, process credit proposals, monitor loan portfolios, and promote the bank's loan products to customers. You will build rapport with clients to boost utilization and manage existing accounts with minimal attrition.

The role focuses on maintaining credit standards while offering basic advisory services and cross-selling opportunities within Malaysia, Penang location.

Responsibilities

• Attend to customer requests and appeals on credit matters within the SLA; provide basic advice and services to meet customers’ needs.
• Process credit proposals and ad-hoc requests received from customers within SLA; ensure Bank’s risk parameters and guidelines are adhered to.
• Monitor all WLs, SMAs and keep Newly Impaired Loans low; stay aware of market developments and early warning signals to prevent SMAs from turning Impaired.
• Market and sell the Bank's loan products to new and existing customers; cross-sell other Bank's products and services.

Job description

Maybank Malaysia is seeking staff to handle credit-related customer requests within SLA, process credit proposals, monitor loan portfolios, and promote the bank's loan products to customers. You will build rapport with clients to boost utilization and manage existing accounts with minimal attrition.

The role focuses on maintaining credit standards while offering basic advisory services and cross-selling opportunities within Malaysia, Penang location.