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Logoman Malaysia is seeking a detail-oriented Livestream Operator to support our daily TikTok LIVE operations, focusing on optimizing sales and viewer engagement. You will work with hosts and use TikTok LIVE Studio or OBS to deliver smooth broadcasts.
You will monitor GMV, orders, conversions and other KPIs, analyze data to improve performance, manage product displays and links, and assist with scheduling and post-event reporting.
We are seeking a detail-oriented and proactive Livestream Operator to manage and support our daily TikTok LIVE operations. The ideal candidate should understand TikTok Shop's live commerce ecosystem, be comfortable analyzing livestream performance metrics such as GMV, and be able to work closely with livestream hosts to improve sales performance and viewer engagement.
Set up and operate livestream equipment, including cameras, microphones, lighting, and computers.
Manage TikTok LIVE Studio, OBS, or other livestreaming software to ensure smooth and professional broadcasts.
Monitor livestream performance in real time, including GMV, orders, conversion rates, viewers, and other key performance indicators (KPIs).
Analyze livestream data and identify opportunities to improve sales performance and operational efficiency.
Manage product displays, pricing, promotional information, and product links during livestream sessions.
Coordinate with livestream hosts to maintain a smooth session flow and support sales targets.
Troubleshoot technical issues promptly and maintain livestream equipment and studio organization.
Assist with livestream scheduling, session preparation, and post-livestream performance reporting.
Minimum qualification: Good working proficiency in English, with the ability to communicate effectively in a work environment.
Familiarity with TikTok Shop and TikTok LIVE operations is preferred.
Basic understanding of livestream performance metrics, especially GMV, orders, conversion rates, and sales performance.
Familiarity with livestreaming equipment, camera operation, lighting, audio, and internet connectivity.
Experience using TikTok LIVE Studio, OBS, or similar livestreaming software is an advantage.
Strong analytical skills and the ability to interpret data to support business decisions.
Responsible, detail-oriented, proactive, and able to work under pressure.
Willing to work flexible shifts, including evenings and weekends when required.
Other language proficiency is an advantage.
Experience or personal interest in sports cards, trading cards (TCG), Pokémon cards, anime cards, or collectibles is highly preferred.