Livestream Host Trainer

MY GOLD INTI SDN. BHD.; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Job summary

SKINTIFIC, skincare brand developed by scientists in Canadian laboratories, is expanding its Live Streaming team in Malaysia. We seek a Live Streaming Host/Trainer to drive growth, train hosts, and ensure best practices across sessions.

You will set targets, monitor metrics, create SOPs, and produce daily reports for ops management, leveraging your leadership and sales expertise to boost performance.

Qualifications

• Minimum 1 year of experience as Live Streaming Host or Trainer.
• Diploma in any relevant field is required.
• Proven leadership skills and ability to mentor teams.
• Sales strategies knowledge to train hosts to meet goals.
• Understanding of platform regulations for live-streaming.

Responsibilities

• Set and monitor GMV targets for live hosts and track performance.
• Train hosts on communication, engagement, and live sessions.
• Develop and implement SOPs to ensure consistency and quality.
• Conduct performance testing and provide targeted improvement plans.
• Create and track KPIs and report host achievements to ops management.

Skills

Leadership

Sales

Platform regulations

Education

Diploma in any relevant field

Tools

TikTok

Shopee

Job description

Set and Monitor GMV Targets: Establish clear GMV (Gross Merchandise Value) targets for each live host, monitor individual performance metrics, and implement strategies for continuous improvement.

Performance Tracking and Analysis: Continuously track and analyze the performance metrics of live hosts, ensuring alignment with business objectives and targets.

Host Training & Development: Provide comprehensive training for hosts, focusing on key areas such as communication, engagement techniques, and live-streaming skills. Ensure all hosts are equipped with the tools and techniques for success.

Create and Implement SOPs: Develop and implement Standard Operating Procedures (SOPs) to ensure hosts adhere to established best practices, maintaining consistency and quality across all live sessions.

Host Performance Testing & Feedback: Conduct regular testing of hosts' live performance to identify areas of improvement, provide constructive feedback, and create targeted improvement plans.

KPI Setting & Tracking: Establish personalized Key Performance Indicators (KPIs) for each live streaming host, ensuring clarity in performance expectations. Regularly monitor and report on host achievements against these KPIs.

Daily Reporting to Operation Management: Prepare and update daily performance reports, summarizing host activities, GMV data, KPI results, and any noteworthy performance insights for Live Streaming Operation management.

Requirements

Minimum 1 year of proven work experience as Live Streaming Host/ Live Streaming Host Trainer or any relevant experience

Possess minimum education level Diploma in any relevant field

Proven leadership abilities: Strong leadership skills are essential to effectively guide, mentor, and motivate Live Streaming Host

Sales Expertise: In-depth knowledge of sales techniques and strategies is crucial to train and support hosts in achieving their sales goals

Understanding of Platform Regulations: Thorough understanding of the rules, regulations, guidelines, and best practices for live-streaming on platforms such as TikTok and Shopee.

Health & Beauty Retail Not specified

SKINTIFIC, skincare developed and formulated by scientists in Canadian laboratories. Through years of research, scientists have finally found that damaged skin barrier is the root of all skin problems on the face.

With the patented technology of TTE (Trilogy Triangle Effect), SKINTIFIC managed to formulate the perfect combination of active ingredients and barrier ingredients for fast and barrier safe skin result.

Global leader in beauty retailing and operates successfully in more than two thousand points of sale. With a vision of making SKINTIFIC the most loved beauty community in the world, it aims to transform the beauty shopping experience through strong relationships with customers, brands and products, unexpected concepts, and a non-conformist attitude.

Whether you’re passionate about products, people, numbers, words, code, or strategy, we have a place for you. SKINTIFIC is a place where you have the power to change someone’s day and truly make them feel better about themselves.

By staying true to our core value of possessing a disruptive spirit, SKINTIFIC manages to provide all employees a fun place to learn with the freedom to experience, to create, to innovate.

SKINTIFIC, skincare developed and formulated by scientists in Canadian laboratories. Through years of research, scientists have finally found that damaged skin barrier is the root of all skin problems on the face.

With the patented technology of TTE (Trilogy Triangle Effect), SKINTIFIC managed to formulate the perfect combination of active ingredients and barrier ingredients for fast and barrier safe skin result.

Global leader in beauty retailing and operates successfully in more than two thousand points of sale. With a vision of making SKINTIFIC the most loved beauty community in the world, it aims to transform the beauty shopping experience through strong relationships with customers, brands and products, unexpected concepts, and a non-conformist attitude.

Whether you’re passionate about products, people, numbers, words, code, or strategy, we have a place for you. SKINTIFIC is a place where you have the power to change someone’s day and truly make them feel better about themselves.

By staying true to our core value of possessing a disruptive spirit, SKINTIFIC manages to provide all employees a fun place to learn with the freedom to experience, to create, to innovate.

What can I earn as a Live Streaming Host