Live Host (Agriculture)

SERI CEMPAKA EMAN SDN BHD

Sepang

On-site

MYR 20,000 - 31,000

Full time

2 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

EPF

SOCSO

EIS

Medical Leave

Job summary

SERI CEMPAKA EMAN SDN BHD in Sepang, Selangor is hiring a TikTok Live Host cum Sales to represent the company during live sessions, engage with viewers, demonstrate products and guide customers from interest to purchase.

You will support social commerce activities, work with the Marketing and Nursery/Operation teams, and help achieve live-streaming and sales targets with a friendly, energetic approach.

Qualifications

Minimum SPM or Diploma or equivalent.
Experience as TikTok Live Host, Sales Promoter, Retail Sales or Customer Service is an advantage.
Able to work according to Live streaming schedules, including evenings, weekends or public holidays when required.
Confident and comfortable appearing in front of the camera.

Responsibilities

TikTok LIVE Hosting: conduct regular Live sessions per schedule and present products confidently.
Explain product features, benefits, prices, promotions and usage; engage with viewers.
Cross-sell and upsell relevant products during Live sessions; achieve monthly sales targets.
Content & Social Media Support: assist in creating short-form videos and plan Live content.
Live Preparation: study products, prepare talking points and ensure product availability.
Reporting: monitor Live performance and submit reports.

Skills

Camera presence

Good communication

Bahasa Malaysia

Basic English

Sales driven

Energetic

Education

SPM / Diploma or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

SERI CEMPAKA EMAN SDN BHD – Sepang, Selangor

Department: Sales & Marketing
Employment Type: Full-Time
Reporting To: Sales & Marketing Manager / General Manager
Salary: RM2,200 – RM3,000 per month (based on experience)
Working Location: Seri Cempaka Eman Sdn. Bhd.

JOB PURPOSE

The TikTok Live Host cum Sales is responsible for representing Seri Cempaka Eman Sdn. Bhd. during TikTok Live sessions, engaging with viewers, introducing and demonstrating company products, answering customer enquiries and converting viewers into customers.

The position is also responsible for supporting the company's social commerce activities and achieving assigned live-streaming and sales targets.

KEY RESPONSIBILITIES1. TikTok LIVE Hosting

Conduct regular TikTok Live sessions according to the company's approved schedule.
Present products confidently, naturally and professionally in front of the camera.
Introduce and explain product features, benefits, prices, promotions and usage.
Engage actively with viewers through comments, questions and interactive activities.
Maintain an energetic, friendly and professional personality throughout the Live session.
Encourage viewers to follow, interact, add to cart and purchase products.
Handle basic customer objections and questions during Live.
Learn and understand the company's products, including:
Nursery plants
Florist products
Flower arrangements
Decoration products
Landscaping-related products and services
Understand product benefits, pricing, promotions and suitable applications.
Recommend suitable products according to customer needs.
Cross-sell and upsell relevant products during Live sessions.
Ensure product information provided to customers is accurate.
Achieve monthly TikTok Live sales targets set by the company.
Work towards improving:
Number of orders
Conversion rate
Support promotional campaigns and sales campaigns organised by the company.

4. Content & Social Media Support

Assist in creating short-form videos for TikTok and other social media platforms when required.
Participate in product demonstrations, promotional videos and campaign content.
Suggest ideas for TikTok content, Live topics, promotions and customer engagement.
Stay updated with relevant TikTok trends, formats and content styles.
Work closely with the Marketing team to plan Live content.

5. Live Preparation

Study products and promotions before each Live session.
Prepare talking points, product sequence and promotional information.
Ensure products displayed during Live are properly prepared and presented.
Coordinate with the Sales, Marketing and Nursery/Operation teams for product availability.
Ensure the Live area is clean, organised and suitable for broadcasting.
Respond to customer comments and enquiries professionally.
Build a positive relationship with viewers and followers.
Encourage repeat customers and customer engagement.
Escalate complicated customer enquiries or complaints to the relevant department.

7. Reporting

Record daily/weekly Live performance.
Monitor sales generated from each Live session.
Provide feedback on customer questions, product demand and market trends.
Submit Live performance reports to the immediate supervisor.
Participate in monthly KPI/performance reviews.

Performance will be assessed based on:

Monthly TikTok Live Sales / GMV
Number of Live sessions completed
Conversion rate
Number of orders generated
Customer response and engagement quality
Attendance and punctuality
Product knowledge
Teamwork and compliance with company procedures

JOB REQUIREMENTS

Minimum SPM / Diploma or equivalent.
Previous experience as TikTok Live Host, Sales Promoter, Retail Sales or Customer Service is an advantage.
Fresh graduates are encouraged to apply.
Confident and comfortable appearing in front of the camera.
Good communication and presentation skills.
Able to speak Bahasa Malaysia clearly and confidently.
Basic English communication is an advantage.
Energetic, friendly, positive and outgoing personality.
Strong interest in sales and social media.
Willing to learn about plants, fertilizers, flowers, decoration and landscaping products.
Able to work according to Live streaming schedules, including selected evenings, weekends or public holidays when required.
Able to work independently and as part of a team.
Sales-oriented and target-driven.