Licensing & Operations Specialist

Enfrasys Group; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

Enfrasys Group in Petaling Jaya, Malaysia is seeking a Licensing & Operations Specialist to support new business opportunities and drive Microsoft licensing initiatives. You will coordinate with sales, marketing and cross-functional teams to qualify opportunities, implement solutions, and manage renewals and vendor engagement.

The role requires deep familiarity with licensing models, strong communication, and proven time management.

Qualifications

• Degree with 5 years or diploma with 8 years working experience in a similar LSP/CSP/Services environment.
• Excellent all-round knowledge of commercials, and experience of interacting with sales and marketing departments.
• General/ other sales competency certifications would be beneficial.
• Possess Microsoft Certified Professional in Volume licensing would be added advantage.
• Strong time management skill and outstanding communication skills, dedicated to continuous professional development.

Responsibilities

• Support new business opportunities and qualifying the opportunity pipeline.
• Promote core vendors in the ENFRASYS portfolio in collaboration with Microsoft.
• Understand the customers requirements through the entire sales cycle, coordinating with relevant business units for solution implementation.
• Stay updated on market trends and competition in aligned technologies.
• Visit customers, host workshops, and engage with internal resources to ensure tailored solutions.
• Develop expertise in Microsoft solutions and broader sales portfolio.
• Provide specialist knowledge during sales and marketing campaigns / events, offering advice on licensing models and solutions, and seeking funding support.
• Act as point of contact for Microsoft-related customer enquiries ensuring prompt resolution.
• Identify, plan, prepare, negotiate annuity and transactional business opportunities. support account managers as well
• Build and strengthen long-term customer relationships, providing T-36 deliverables such as QBRs.
• Collaborate and communicate effectively with Microsoft staff on renewals and new opportunities.
• Assist with sales documentation and methodology to support the sales process.
• Ensure accurate and updated sales forecasts aligned with expected profit.
• Manage Microsoft requirements for MPN renewals and deal registrations.
• Work hands-on from level 100 to level 500 tasks and collaborate with Public Sector specialists when needed.

Skills

Microsoft licensing

Commercial awareness

Sales coordination

Time management

Communication skills

Relationship building

Education

Bachelor's degree

Diploma

Job description

Petaling Jaya, Selangor, Malaysia Business Development - Solutions

About the job Licensing & Operations Specialist

Essential Duties and Responsibilities:

• Support new business opportunities and qualifying the opportunity pipeline.
• Promote core vendors in the ENFRASYS portfolio in collaboration with Microsoft.
• Understand the customers requirements through the entire sales cycle, coordinating with relevant business units for solution implementation.
• Stay updated on market trends and competition in aligned technologies.
• Visit customers, host workshops, and engage with internal resources to ensure tailored solutions.
• Develop expertise in Microsoft solutions and broader sales portfolio.
• Provide specialist knowledge during sales and marketing campaigns / events, offering advice on licensing models and solutions, and seeking funding support.
• Act as point of contact for Microsoft-related customer enquiries ensuring prompt resolution.
• Identify, plan, prepare, negotiate annuity and transactional business opportunities. support account managers as well
• Build and strengthen long-term customer relationships, providing T-36 deliverables such as QBRs.
• Collaborate and communicate effectively with Microsoft staff on renewals and new opportunities.
• Assist with sales documentation and methodology to support the sales process.
• Ensure accurate and updated sales forecasts aligned with expected profit.
• Manage Microsoft requirements for MPN renewals and deal registrations.
• Work hands-on from level 100 to level 500 tasks and collaborate with Public Sector specialists when needed.
  

Education and/or Work Experience Requirements:

• Degree with 5 years or diploma with 8 years working experience in a similar LSP/CSP/Services environment
• Excellent all - round knowledge of commercials, and experience of interacting with sales and marketing departments.
• General/ others sales competency certifications would be beneficial.
• Possess Microsoft Certified Professional in Volume licensing would be added advantage
• Strong time management skill and outstanding communication skills, dedicated to continuous professional development.