Lead, Talent Acquisition

Singapore Telecommunications Limited; Malaysia; On-site; MYR 180,000 - 280,000; Full time

Job summary

Singtel Malaysia is launching a brand-new Shared Services Centre and seeks a Talent Acquisition Lead to drive end-to-end recruitment for Malacca and Kuala Lumpur. You will partner with BU leaders, shape talent strategies, and build robust pipelines to meet hiring targets.

You will manage TA Managers, coach teams, and ensure governance and regulatory compliance while delivering high-quality recruitment advisory across IT, Finance, and Corporate roles.

Qualifications

• Qualifications in HR, Business Administration, or related discipline.
• 10-15 years’ recruitment experience in large or GBS organisations.
• Proven experience in hiring across IT, Technology, Finance, and Corporate roles.
• Strong stakeholder management and advisory capabilities.
• Experience in leading project-based or large-scale hiring in Finance, IT, Tech, or Telco industries.
• Strong understanding of the Malaysian talent market and recruitment channels for talent advisory.
• Demonstrated experience to lead career fairs, campus hiring, and employer branding.
• Strong grasp of recruitment governance and local employment regulations.

Responsibilities

• Take ownership of the end-to-end Talent Acquisition process in Malaysia.
• Drive sustainable talent acquisition strategies and provide high-quality recruitment advisory to line managers for core recruitment and leadership roles.
• Enhance and deepen sourcing channels and platforms to build candidate pipelines.
• Lead Talent Mapping requests and provide talent insights to drive more targeted sourcing activities.
• Partner with Senior Level Leadership to understand business complexities and define the best hiring path.
• Conduct regular meetings with BU Leads and senior leadership to address gaps and improve hiring strategies.
• Collaborate with People and Culture Lead to identify current external and internal talent gaps.
• Inspire and develop a team to achieve hiring targets and KPIs.

Skills

Talent Acquisition

Stakeholder Management

Employer Branding

Campus Hiring

IT/Tech Hiring

Finance Hiring

Telco Hiring

Regulatory Knowledge

Problem Solving

Leadership

Education

HR Degree

Business Administration

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every \"hello\" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a part of something BIG!

SayHELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.

The Talent Acquisition Lead for Malaysia plays a crucial role in Singtel’s Global Talent Acquisition team. This role is essential for delivering a comprehensive talent acquisition experience for Singtel’s business units in Malacca and Kuala Lumpur (KL), Malaysia. The main responsibilities of this role include attracting top talent to support the growth of our Malaysia business units, building a strong employer brand, collaborating with educational institutions as necessary, ensuring proactive recruitment, establishing talent pipelines for current and future staffing needs, and assisting in the onboarding process for all new hires in Malaysia. Additionally, the role involves directly managing Talent Acquisition Managers and providing managerial and coaching guidance to ensure operational recruiting excellence.

Make an impact by:

• Take ownership of the end-to-end Talent Acquisition process in Malaysia.
• Drive sustainable talent acquisition strategies and provide high-quality recruitment advisory to line managers for core recruitment and leadership roles.
• Enhance and deepen sourcing channels and platforms to build candidate pipelines. Lead Talent Mapping request and provide talent insights to drive more targeted sourcing activities.
• Business partner with the Senior Level Leadership team to understand their business complexities, define the most appropriate way forward to achieve efficiencies in hiring.
• Conduct regular meetings and weekly updates with BU Leads and senior leadership to address any recruitment gaps and improve hiring strategies in their BU.
• Collaborate with the People and Culture Lead to identify current external and internal talent gaps within the organization.
• Inspire, lead, and develop a team members to drive efficiencies and to be accountable for achieving hiring targets and KPIs.
• Lead and drive continuous improvements across recruiting processes, tools, and technology.

Skills for Success:

• Qualifications in HR, Business Administration, or related discipline.
• 10 - 15 years’ recruitment experience in large or GBS organisations.
• Proven experience in hiring across IT, Technology, Finance, andCorporate roles.
• Possess strong stakeholder management and advisory capabilities.
• Experience in leading project-based or large-scale hiring in Finance, IT, Tech, or Telco industries.
• Strong understanding of the Malaysian talent market and recruitment channels for talent advisory.
• Demonstrated experience to lead career fairs, campus hiring, and employer branding.
• Strong grasp of recruitment governance and local employment regulations.
• Professional, resilient, detailed, and solutions‑oriented.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions.

Together with Optus, our wholly-owned subsidiary, and our regional associates Airtel, AIS, Globe and Telkomsel, we serve a mobile customer base of more than 780 million across 20 countries.

We harness the power of new technologies including 5G to bring an unparalleled network and innovative digital products and services that enrich the experiences of consumers as they lead more digital and connected lifestyles.

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions.

Together with Optus, our wholly-owned subsidiary, and our regional associates Airtel, AIS, Globe and Telkomsel, we serve a mobile customer base of more than 780 million across 20 countries.

We harness the power of new technologies including 5G to bring an unparalleled network and innovative digital products and services that enrich the experiences of consumers as they lead more digital and connected lifestyles.

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