Lead Shift Supervisor – Coffee Outlet, Training & Growth

Kopi Kenangan; Kulim; On-site; MYR 39,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Meal provided

5 days work week with 2 days off

Overtime

Medical benefits (outpatient, dental,

Job summary

Kopi Kenangan is hiring a Shift Supervisor at our Malaysia outlets. You will lead and coach Baristas to ensure beverage quality and SOP adherence, while maintaining a clean, organized store and delivering excellent customer service.

Ideal candidates have 2+ years in F&B shift supervision, with experience in crew scheduling and inventory. Flexible hours, attendance, and potential for certification training are provided.

Qualifications

• At least 2 years of experience as Shift Supervisor in F&B, preferably coffee outlets.
• Training will be provided with certification at Kenangan Academy.

Responsibilities

• Lead and coach Barista to ensure SOP adherence, highest quality, and operational excellence.
• Keep the store clean, organized, and well-stocked for each shift.
• Provide excellent customer service and handle guest needs.
• Monitor inventory and equipment-related matters.
• Support training and barista certification.
• Enable fast-track career development and progression.

Skills

Communication skills

Customer service

Team leadership

Education

Kenangan Academy Certification

Job description

Kopi Kenangan is hiring a Shift Supervisor at our Malaysia outlets. You will lead and coach Baristas to ensure beverage quality and SOP adherence, while maintaining a clean, organized store and delivering excellent customer service.

Ideal candidates have 2+ years in F&B shift supervision, with experience in crew scheduling and inventory. Flexible hours, attendance, and potential for certification training are provided.