Lead Data Quality Analyst — Hybrid + Career Growth

Uplod Sdn Bhd; Kuala Lumpur; Hybrid; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Hybrid working arrangement

Career growth and development

Medical Insurance

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Annual Leave

Job summary

Jora Malaysia is seeking a QC/QA Data Operations Lead to scale daily QC capacity, manage 20+ workers, and coordinate outsourced teams to maintain high data quality for AI datasets. The role emphasizes ownership, problem-solving, and strong English communication in a hybrid work environment.

You will review videos, AI training data and annotations, perform RCA for recurring issues, and drive process improvements while collaborating with vendors. Mandarin is a plus.

Qualifications

• Minimum 2 years of experience in QC, QA, Data Operations, Data Annotation, AI Data Services or a related field.
• Experience reviewing videos, AI datasets or annotations.
• Familiarity with RCA and continuous process improvement.
• Familiarity with data annotation/labelling or QC platforms.
• Experience managing or coordinating 20+ workers is preferred.
• Experience working with outsourced teams or vendors is highly preferred.
• Strong problem-solving skills and a strong sense of ownership.
• Good English communication skills, including the ability to understand technical documentation and work asynchronously.
• Mandarin-speaking ability is an added advantage.

Responsibilities

• Scale daily QC capacity and improve QC efficiency.
• Manage and coordinate 20+ QC workers simultaneously.
• Review videos, AI training data and annotations to ensure quality.
• Monitor QC performance and identify quality issues.
• Conduct Root Cause Analysis (RCA) to identify and resolve recurring issues.
• Improve QC processes, workflows and guidelines.
• Work closely with outsourced teams, vendors and distributed workers.
• Track QC quality and productivity metrics.
• Proactively identify issues and drive effective solutions.

Skills

English communication

Mandarin language

Job description

Jora Malaysia is seeking a QC/QA Data Operations Lead to scale daily QC capacity, manage 20+ workers, and coordinate outsourced teams to maintain high data quality for AI datasets. The role emphasizes ownership, problem-solving, and strong English communication in a hybrid work environment.

You will review videos, AI training data and annotations, perform RCA for recurring issues, and drive process improvements while collaborating with vendors. Mandarin is a plus.