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Ropedia Pte Ltd is seeking a QC/QA professional to scale daily QC capacity and drive efficiency. You will manage 20+ QC workers, review AI datasets and annotations for quality, and monitor performance metrics across outsourced teams.
The role emphasizes RCA-based problem solving, continuous process improvement, and ownership of QC workflows and guidelines to ensure high-quality outputs.
Scale daily QC capacity and improve QC efficiency
Manage and coordinate 20+ QC workers at the same time
Review videos, AI training data, and annotations for quality
Monitor QC performance and identify quality issues
Use Root Cause Analysis (RCA) to identify and solve recurring issues
Improve QC processes, workflows, and guidelines
Work with outsourced teams, vendors, and distributed workers
Track QC quality and productivity metrics
Proactively identify problems and drive solutions
2+ years of experience in QC, QA, Data Operations, Data Annotation, AI Data Services, or related fields
Experience reviewing videos, AI datasets, or annotations
Familiar with RCA and continuous process improvement
Familiar with data annotation/labelling or QC platforms
Experience managing or coordinating 20+ workers is preferred
Experience working with outsourced teams or vendors is highly preferred
Strong problem-solving and ownership skills
Good English communication skills, including the ability to understand technical documentation and work asynchronously
Mandarin speaking ability is a plus