Lead Analyst, Identity & Access Management

AIA Hong Kong and Macau; Cyberjaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

AIA Digital+ is a Technology, Digital and Analytics hub powering AIA to deliver Healthier, Longer, Better Lives across Asia-Pacific. This role focuses on IAM operations for AliCloud RAM, ensuring secure access to cloud resources and driving governance across hybrid environments.

You will administer AliCloud IAM services, manage access provisioning, and support audit activities while collaborating with cloud and security teams to maintain compliant access controls.

Qualifications

• Experience in operating IAM workflows and access governance.
• Familiarity with security controls and audit readiness.
• Ability to coordinate with cloud, infrastructure and security teams.

Responsibilities

• Manage day-to-day IAM operations for AliCloud RAM environments, ensuring secure access governance.
• Handle user, role, group, and policy management to meet security standards.
• Oversee access lifecycle activities including provisioning, modification and deprovisioning.
• Support AccessKey lifecycle controls, rotation tracking and risk mitigation.

Skills

IAM operations

Access governance

Audit support

Tools

AliCloud RAM

AccessKey management

Job description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

• Responsible for day-to-day Identity and Access Management (IAM) operations for Alibaba Cloud (AliCloud) environments, ensuring secure, compliant, and efficient access to cloud resources.
• The role focuses on RAM (Resource Access Management) operations, access lifecycle management, and audit support, while collaborating with enterprise identity platforms and infrastructure teams to maintain consistent access governance across hybrid environments.
• Operate and support AliCloud IAM (RAM) services, including users, roles, groups, and policies, to ensure compliance with security standards and operational requirements.
• Manage access lifecycle activities for AliCloud accounts and resources, including provisioning, modification, deprovisioning, and privileged access support.
• Administer AccessKey lifecycle controls, including issuance tracking, rotation support, exception handling, and risk mitigation in accordance with security policies.
• Support IAM incident and request resolution, performing technical analysis and coordinating with cloud, infrastructure, and security teams to resolve access-related issues.
• Assist with audit, access review, and compliance activities by maintaining accurate access inventories, evidence, and documentation (e.g. ActionTrail-based records).
• Contribute to operational improvement initiatives by identifying process gaps and applying basic automation or standardization using scripting.
• Maintain IAM operational documentation, including procedures, controls, and runbooks.

Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are. We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile. We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees. Reimagine a brighter future at AIA Digital+.

View our AIA Digital+ LinkedIn page AIA Digital+ is part of AIA Group Limited At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA